Customer Service Advisors

3 days ago


Rickmansworth, United Kingdom EC Appointments Ltd Full time

**Customer Service Advisors**

**Hybrid - Remote and Rickmansworth, Herts**

**£23,000 - £25,000 + Bonus + excellent Benefits**

**Hours Monday to Friday : 3 shifts : 8.30am - 5pm, 9am - 5.30pm, 9.30am - 6pm. 1 Saturday in 4 with day off in lieu, and 4 additional Saturdays per year.**

Fabulous opportunity to join the busy Contact Centres teams of an established Global Car Finance Company. Role Responsibilities include:
Handling a high level of incoming customer calls and making outbound calls to customers relating their car finance agreement while maintaining a high standard of service

Logging details accurately onto the system and ensuring the database is up to date at all times

Working to KPIs and Company standards

Ensuring Compliance with all relevant legislation including Consumer Credit Act, Money Laundering, Data Protection, FCA and FLA Code of practice

Full training is given though customer service and PC experience is required.



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