Customer Service Advisor
2 weeks ago
Contract Type:
- Permanent- Location:
- Blackburn- Industry:
- Property Services- Salary:
- Up to £21000 per annum- REF:
- KM1_1668612769- Contact Name:
- Kerry Mcmenamin- Job Published:
- 33 minutes ago**Customer Service Advisor**
**Salary £21,560**
**Blackburn (BB1)**
**Monday - Friday**
There is a 3-shift rotation pattern which you will be expected to work. The frequency of rotation may vary
- **08:00am-16:00pm / 09:00am-17:00pm / 10:00am-18:00pm**
**37 hour week**
**Temp-Perm**
**Social Housing**
**Full-time**
**About the role**
You will be expected to deal with a wide range of queries and issues from both our existing and prospective customers whilst demonstrating excellent customer service skills.
You will have the ability to meet and exceed key performance targets.
You will be take responsibility to manage your own workload whilst ensuring customers need to priority.
Problem solving and communication are essential to thrive in this role, as are initiative and decisiveness. We're not looking for any specific qualifications, just somebody with the right skills and can-do attitude to succeed. And, if you have experience in a similar role, that will help you hit the ground running.
**Skills and behaviours**:
- Excellent telephone manner, being polite and courteous at all times
- A team player who is able to confidently interact with others, but who is also able to work independently
- Logical thinker with good organisation and administration skills
- Accuracy and attention to detail
- A genuine passion for delivering exceptional customer service
- Work well under pressure
- This is a 100% inbound calls, no sales calls at all
We are looking for 5 to start. If you or you know anyone who could be interested. Please spread the word and get in touch.
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