Technical Services Flm

Seniority Level:
Primary purpose and function of position:
Reporting directly to the Technical Services Manager, you will take full responsibility for the day-to-day performance, KPI reporting and management of the Utility department together with ongoing development of the shift teams. Essentially the key deliverables will be safety, quality, production utility services, “Better World”, maintenance and budgets. Your ability to train, influence, inspire and motivate the team to create and drive a high performance, improvement culture is key to success in this role.

This job description and the job title Utilities First Line Manager is not necessarily descriptive of all duties and does not restrict flexibility. You may be required, from time to time, to carry out tasks in addition to or instead of your normal duties, either for the Company or for AB InBev, provided that they are reasonable and within your capabilities.

Principal Duties and Responsibilities:
Operational Leadership
- Ensures the most cost effective supply of the required Utility services are provided to the site
- Ensures department performance is tracked accurately via related daily, weekly and monthly PI’s/KPI’s and communicates corrective actions to corresponding meetings
- Responsible with the Reliability Manager for the maintenance cost performance in Utilities
- Complies to EHS, quality and HACCP standards
- Leads the SOP auditing process with the operators using the operational work diagnosis (OWD) process, and ensures this is properly planned using the OWD planning process
- Carries out troubleshooting with maintenance department to insure root cause correction. Identifies and executes proper process adjustments when required
- Continually improves energy consumption performance within Utilities and highlights issues within production departments
- Reviews E&F Best Practices and implements where needed
- Ensures accuracy of auxiliary material cycle counts i.e chemicals
- Participates in weekly maintenance to define work orders priority and equipment availability.
- Ensures bulk deliveries of gases and chemicals is carried out efficiently.
- Ensures that Utilities area is maintained (House Keeping / 5S)
- Executes tasks as dictated by the role's checklist to be validated by Department Manager

People Leadership, Management & Development
- Participates in daily, weekly, and monthly Utilities meetings
- Guarantees a safe workplace for everyone
- Attendance Management (sickness, holidays )
- Clearly identifies the training requirements of the team and puts action plans in place to address
- Coaches team members, giving feedback and assessing individual performance
- Launches improvement proposals and motivates the team
- Manages union relationships
- Motivates the team to achieve departmental KPI’s as required

Complexity
- Key Skills, Knowledge & Competencies:

- Management and leadership in a fast moving manufacturing environment
- Competent in working within a performance management structure
- Able to work on own initiative and prioritise a variable workload effectively to meet strict KPI requirements and deadlines
- Demonstrable or experience of utilising and implementing VPO tools and techniques to deliver improved performance is a key requirement
- A minimum of A level education or equivalent is a recommended, and a degree or further education qualification in a related discipline would be preferable.
- Excellent data analysis and problem solving skills
- PC Literate with good all round systems (Sigma) and PC Skills including advanced level excel skills
- Motivated and Self Driven individual
- Good communication skills with high levels of team working