IT Projects and Network Engineer Apprentice

**Employer description**:
The Company [Blaze Networks] are a security-focused Managed Services Provider and ISP, delivering network communications and IT services to businesses across the UK.

They are fundamentally a customer and service-focused organisation, dedicated to ensuring their customers’ networks and IT systems are highly dependable, secure & cost effective.

They offer their customers complete IT solutions ranging from setting up printers and supporting windows to building corporate networks.

**Overview**:
They have an opportunity for an IT Networks Engineer Apprentice in the Projects Delivery Team.

The role is perfect for someone wishing to build on their existing IT knowledge and will give you exposure to the way IT projects are delivered to end customers through each of the project phases.

**Salary**:
£15,000 per annum.

**The Role**:
Working as an IT Networks Engineer in the Project Delivery team you will be involved in all elements of an IT Project life cycle from taking delivery of the hardware to the installation onto a customer site.

**The duties will involve**:

- Troubleshooting to establish and diagnose IT problems and faults
- The implementation of pre-configured templates onto the customer hardware which has been created by one of the Project Engineers
- Adding devices into the company's internal system and monitoring systems
- Documentation of the customer systems which will then be passed over to the customer and IT Support teams to enable the delivery of the managed service
- Scheduling of firewall upgrades and other routine maintenance
- Complete cabling tasks
- Install and configure relevant software and hardware to network devices, switches and routers
- Supporting members of the project team with the delivery of Network implementation, M365 projects, Intune deployments, Server deployments, etc.
- Assisting project delivery and sales team to collect relevant network information for ongoing sales or project requirements

**Desired skills**:

- Strong communication skills are a must.
- Good understanding of network concepts and principles.
- Able to use a problem-solving approach to respond appropriately to a wide range of enquiries.
- Be able to complete some routine and non-routine tasks.

**Personal qualities**:

- Able to work under pressure and prioritise own workload for maximum efficiency
- Be able to plan and organise both familiar and new tasks
- Can produce and respond to detailed written and oral communication
- Able to work on own initiative with minimum to no supervision
- Logical, pro-active and have an analytical approach to your work
- Have strong attention to detail
- Have an awareness of others’ roles, responsibilities and requirements in carrying out your work

**Entry requirements**:
The entry requirements for this Cloud Network Specialist programme are as follows:

- GCSE Maths and English (or equivalents) at grades 3+ (D or above)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

**Find out more here:**

**Future prospects**:
Many of the companies’ former apprentices have gone on to forge success careers within the company on successful completion of their apprenticeship.

You will also be given the opportunity on successful completion of your apprenticeship to become a fulltime permanent member of the company with a promotion including:

- A new job title
- More responsibilities
- An enhanced pay and benefits package
- Further investment in your ongoing training and development

**Important Information**:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.