Executive Education Programme Administrator

Applications are invited for the above full-time temporary post working in Bangor Business School.

The ability to communicate through the medium of Welsh is desirable for this post.

Applications will also be considered to carry out this role on a part-time or job share basis.

Committed To Equal Opportunities

Overview

Bangor Business School is a leading teaching and research focused business school offering a full range of disciplines from undergraduate to doctoral level. Bangor Business School is exclusively licensed in offering the Chartered Banker MBA (CBMBA) and the Financial Crime & Compliance MBA (FCCMBA), these Executive Education programmes are delivered by means of distance learning to qualifying financial services professionals.

Purpose of the Job

Main

**Responsibilities**:

- Support enquirers and applicants, with admissions questions relating to the executive education programme of interestProvide programme Partner’s with details of applicants, for in-country follow-ups to take placePrepare offer letters, and issue to applicants and offer support with their admission to the programme. Follow up with applicants on offers made.-
- Work through the debtor report, noting payments received and chasing students for their semester fee, or any due payments- Check on student accounts and update despatch list for each clear account for the new semesters- Set up payment plans in Agresso, in-line with agreed schedule- Update despatch campaigns, to encourage fees for the coming semester- Provide STA with student arrears information as necessary for the external debt collection agency to carry out their investigations- Prepare write off accounts to present to the Finance Committee- Support the Marketing Officer and Team Leader with any other duties that might reasonably be expected by the post holderThe above-mentioned duties and responsibilities are indicative and are not intended to be exhaustive. Duties and responsibilities may be varied following discussion with the post holder.

Other

**Responsibilities**:

- The post holder will be expected to participate in performance review and developmental activities.
- The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Scheme.
- The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
- The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.

Person Specification

**Qualifications**:
Essential

Experience/Knowledge

Essential
- Experience of working within an office /administrative environment.
- Experience of working with databases.
- Experience of implementing and maintaining administrative systems and procedures.

Skills/Abilities

Essential
- Good communication and inter-personal skills, with the ability to communicate effectively, both orally and in writing.
- Able to communicate and develop effective relationships with colleagues at all levels of the University.
- Excellent organisational skills and ability to handle a varied and demanding workload, prioritising tasks and meeting deadlines.
- Accurate data entry and attention to detail.
- Ability to be proactive and identify and recommend changes for improvement where appropriate.
- Ability to work independently and demonstrate initiative

Desirable
- The ability to communicate through the medium of Welsh.

General

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Bronze award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer.

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.