Accounts Receivable Team Leader

Company Description
**Trainline** is an innovative, tech business with a mission to **bring together the world’s rail, coach and other travel services **into one simple experience. We aim to make travel easier and more accessible, encouraging people to make **more environmentally sustainable travel choices**. We’re hugely proud to be the **world’s leading independent rail and coach travel platform** and rank among the highest-rated travel and ticketing apps globally. Today, we offer our customers travel to thousands of destinations in and **across 45 countries in Europe and beyond**. That’s more than £3.7 billion in ticket sales annually, and **over 90 million visits to our apps and websites** each month. In another major milestone, Trainline listed on the London Stock Exchange in June 2019 and is **now part of the FTSE 250**.

**Our culture is central to our success**. We’re driven to sustain our phenomenal growth from recent years, and this means we’re always **working closely and collaboratively** to turn our ideas into reality. It’s this sense of **pace**, innovating and improving pretty much everything we do, that makes Trainline so exciting and unique - we truly believe our work has a genuine impact and will **change travel for the better**.

**Job Description**:
The Accounts Receivable Team Lead will work within a team of 7 and report to the Accounts Payable & Receivable Manager within the Financial Controls team. You will be responsible for the management of the Accounts Receivable & Billing team, managing credit risk and completion of day-to-day tasks within the Accounts Receivable function**. **Our accounting teams play a crucial role in keeping the business moving, and at Trainline things move at pace and we are looking for someone that will thrive working in a dynamic but fun environment.

**Team Management**
- Management of two Accounts Receivable & Billing Clerks, supporting the team and ensuring all timescales are met
- Ensure all Billing is issued within SLA’s, communicating any delays or issues with relevant teams
- Planning and organising own workload as well as the workloads of your team via weekly Order of Work
- Production and distribution of key Accounts Receivable reporting and KPI’s
- Process improvements and maintaining library of Process Notes
- Deputise in the absence of the Accounts Payable & Receivable Manager

**Accounts Receivable & Credit Control**
- Maintaining Sales Ledger and ensure credit control procedures are followed to ensure timely recovery of unpaid invoices
- Managing Credit Risk - Assessing new credit requests, conducting credit checks and agreeing credit terms and limit
- Monitoring Customer accounts - Reviewing credit limit, payment history, customer behaviour and other commercial factors
- Processing weekly Direct Debit collections
- Reviewing Customer contracts for new set ups/ Commercial changes
- Proactively work with Trainline Partner Solutions Account Managers to resolve invoice queries
- New Customer Set-Ups and Amendments
- Respond to queries via Accounts Receivable mailbox in a timely manner
- Ensure timely completion of AR and Billing Month End close
- Other ad-hoc finance tasks as required

**Qualifications**:

- Minimum 2 years’ experience in a Credit Control role
- Experience of managing a small team
- Good Microsoft office suite experience, particularly Word and Excel skills
- Knowledge of completing Supplier reconciliations and clearing Aged Balances
- Strong numeracy skills
- Experience of International Credit Management (Desirable)
- Experience of UK and International VAT treatment (Desirable)
- Ability to work in a fast-paced environment and manage own workloads
- Excellent time management and ability to meet deadlines
- Proactive with a desire to continuously improve processes
- Excellent communication skills (both oral and written)
- Team player with excellent attention to detail

Additional Information
- We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world._

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