Accounts Receivable Assistant

Accounts Receivable Assistant

£26,000 - £28000

31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching

WHO WE ARE

At GoFibre we're on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We're growing fast and we don't intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we're confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORK

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We're always learning and we thrive under pressure, because we support one another and have some laughs along the way. We're all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.

Sound like the kind of place you want to work? If so, read on

THE TEAM

We're growing our finance team to strengthen how we manage and reduce aged debt. Over the past year, we've made real progress reshaping our chase process and improving visibility of overdue accounts. Now, we're adding a new team member to help us push things even further. This role is a key part of building our dedicated collections function, the first step in creating a more proactive, data-led approach to debt recovery and making sure our accounts receivable operation is in great shape for the future.

WHAT YOU WILL BE WORKING ON

• Managing the end-to-end debt-chasing process, using our updated workflows to reduce aged debt and improve cashflow.
• Following up with customers by phone and email to resolve overdue balances quickly and constructively.
• Investigating queries, confirming payment details, and liaising with internal teams to unblock issues.
• Monitoring debtor reports, spotting trends, and helping us refine our approach as the collections team grows.
• Supporting month-end tasks and contributing ideas to continually strengthen our AR processes.

WHAT YOU WILL BRING TO THE ROLE

• Experience in an Accounts Receivable, Credit Control, or similar finance support role
• Confidence communicating with customers in a clear, calm, and professional way
• A proactive mindset, you enjoy getting ahead of problems and keeping things moving
• Exception attention to detail, with the ability to manage a busy workload without losing accuracy
• Comfortable working with finance systems and spreadsheets

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we're all part of the rich GoFibre family and we're unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can't wait to hear from you