Receptionist

3 days ago


Leeds, United Kingdom Thorpe Park Hotel & Spa Full time

**Job Ref**:THW7584

**Branch**:Thorpe Park Hotel Spa

**Location**:Thorpe Park Hotel Spa, Leeds

**Salary/Benefits**:Competitive Salary, company benefits and gratuity

**Contract type**:Permanent

**Hours**:Part Time

**Hours per week**:16

**Posted date**:15/11/2024

**Closing date**:29/12/2024

**We're looking for a Receptionist to be the public face of our hotel**

You’ll be working in a busy, vibrant environment ensuring thousands of guests receive the warmest of welcomes. As Receptionist, you are a vital part of our guests’ journey, you will likely be the first and last point of contact they have in our hotel.

**Your day to day;**
- Greeting everyone of our guests with a welcoming smile
- Efficiently helping guests whilst the checking in and out
- Providing the highest level of hospitality
- Upselling of rooms and other facilities
- Informing the guests of the hotel’s facilities, offering advice and assistance when necessary

**Who are we looking for?**

As Receptionist, you will be the first person to greet our guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be able to give the warmest of welcomes no matter what is going on around you.

To excel in this position, you will need to be calm under pressure reacting effortlessly to unexpected circumstances, always taking them in your stride.

If you are passionate about providing a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you.

**In return, we are offering a rewarding role with scope for career progression along with;**
- A competitive salary, negotiable dependent on experience
- Wagestream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Generous employee discounts
- Life assurance
- Bespoke training programmes accessible to all
- An engaging supportive work environment

A contemporary spa hotel within on the edge of Leeds, Thorpe Park Hotel Spa greets its guests into a world of comfort and serenity. Boasting an award winning spa, AA rosette restaurant, comfy bedrooms and business facilities no two days are ever the same. From weddings to business conferences and spa events, there’s plenty to get stuck in to. Owned by Daniel Thwaites within commuting distance of Leeds, York and the surrounding areas, Thorpe Park Hotel Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, where team development is at its core.


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