Student Administrator

3 days ago

University of York, United Kingdom University of York Full time

The University of York Management School & SPSW are coming together to form a strong Professional & Support Staff Team. They will support not only a large academic community but a vibrant and diverse student body. We are seeking to recruit a new P&SS team member to work in a busy and varied role that will suit someone with strong organisational skills, excellent attention to detail and a professional attitude

**Role**:
This is a busy and varied role supporting large numbers of students including international students. You will gain an understanding of our programme structures and regulations in order to respond to detailed queries. You will be working across both the Student Office and the Assessment Office where you will take responsibility for administering a full range of student assessment and feedback tasks with the objective of sharing best practice, improving efficiency and communication and working flexibly as a team member to support colleagues in periods of high activity or staff absence.

With the ability to work to tight deadlines, whilst managing conflicting priorities, the role-holder will be expected to provide high levels of customer service at all times with a friendly, approachable, ‘can-do’ attitude.

**Skills, Experience & Qualification needed**:

- Qualified to 5 GCSE passes at level 4 /Grade C or above (including Maths and English), an equivalent educational qualification, or relevant experience
- Experience of working in a varied administrative role effectively balancing competing priorities
- Experience of providing an excellent standard of customer service to a range of stakeholders
- Ability to analyse, interpret and summarise numerical and written information for use in a variety of ways
- Excellent interpersonal and communications skills, including face to face, telephone and written communication skills
- Planning and organisational skills, e.g. meetings and events
- Attention to detail and ability to provide accurate, concise summaries and notes
- Able to work flexibly and accurately, under pressure and to tight deadlines

**For informal queries - please contact Victoria Imrie on (01904) 325033 or Jo Hawksworth on (01904) 325046**

The University strives to be diverse and inclusive - a place where we can ALL be ourselves.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

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