Student Support Assistant

2 days ago

University of York, United Kingdom University of York Full time

**Department**:
The University of York’s vision is for every York student to have access to, engage with, and benefit from, the highest standard of support for their personal and career development.

The new School for Business & Society will be at the forefront of the University of York’s Strategy for Public Good. It is a new interdisciplinary school with a shared purpose. Combining the collective strengths from the University of York Management School and the Department of Social Policy & Social Work provides a unique opportunity, working collectively with staff and students and our partners to pioneer impactful interdisciplinary research and teaching for public good, delivering inclusive growth. Fusing of our disciplines together provides a unique intellectual opportunity to tackle shared grand challenges

**Role**:
The school is seeking an administrator to join our large professional services team within the School for Business & Society, this is the largest school that sits in the University of York campus. Within the role you will provide support to our students and colleagues, working alongside our current professional services staff to undertake a range of administrative duties supporting the student lifecycle. This is a busy and varied role where you will be expected to provide high levels of customer service, supporting a large number of home and international students. You will gain an understanding of our programme structures and regulations in order to respond to detailed queries. You will participate in the provision of reception services, working with colleagues to provide a welcoming environment for students and staff, advising students on various matters relating to their studies.

**Skills, Experience & Qualification needed**:

- Level 2 qualification (Qualifications at this level include five GCSEs at grade A*-C/ grade 4-9. We also welcome applicants with equivalent non-uk qualifications or equivalent professional experience.
- You will show knowledge and understanding of the routine practices and procedures used in an administrative office
- You will have the ability to deal with confidential information appropriately
- You will be able to accurately record and report information/data
- You will be able to communicate effectively in verbal and written formats
- Demonstrable experience in the ability to effectively organise and prioritise own work and follow procedures, in order to produce work to a high standard, to required deadlines

**For informal enquiries**: please contact Sally Pulleyn on
01904 321951

The University strives to be diverse and inclusive - a place where we can ALL be ourselves.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork

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