Gde Systems Change Officer

Coventry & Warwickshire Partnership Trust (CWPT) has successfully secured funding from NHS England to become a Global Digital Exemplar Fast Follower. This means services from CWPT will be harnessing the latest innovations in patient care and safety through the use of digital technology. For trust staff and patients, this is a significant step towards our ambition of harnessing more technology to provide safe, sustainable patient care throughout our services now and in the future, and empowering local people to take more control of their condition, creating greater independence and improving understanding of how best to manage their health needs. Being a GDE fast follower affords us access to national expertise and resource and helps to transform the services we offer through our own digital improvement programme, for us and our health and care partners across the patch, enhancing our service portfolio alongside our colleagues across health and social care.

Please note often Trust interviews take place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your phone/tablet.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

The post holder will provide support for all clinical and non-clinical systems configuration and testing whilst analysing system functionality through the utilisation of tools and processes. They will support and facilitate specific areas of system enhancement identifying the impact on functionality and work with IT change staff during deployment to ensure smooth release into operational use. They will also undertake the configuration of system modules, develop complex and bespoke system requirements and update systems appropriately according to the needs of the Trust and system users. The post holder will act as first point of call in relation to all systems queries for both clinical and non-clinical systems and will assist in the retrieval, collation, presentation and dissemination of data from any system and ensure the realisation of benefits identified from the introduction of systems changes and related solutions through appropriate testing and user feedback.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.

Please note Trust interviews are currently taking place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your phone/tablet.

PREVIOUS APPLICANTS NEED NOT APPLY

Applicants must be educated to degree level or relevant experience within a similar role, have a qualification in Systems Management and be ITIL v3 Foundation qualified. Applications will have excellent communication, interpersonal and organisational skills and have the ability to analyse a wide variety of complex situations/information and make decisions within agreed guidelines.

Applicants must have the ability to demonstrate effective leadership skills and have specialist knowledge of information systems such as PAS systems, EDRMS and clinical systems and be able to operate and maintain management information systems. Applicants must be able to work on own initiative without supervision with the ability to solve problems in an appropriate manner, have an analytical approach to problem solving and have excellent attention to detail.

Applications must have experience of using Microsoft office packages and working with business critical systems and have the ability to time manage and prioritise workload and work effectively as a team member.

FOR MORE DETAILS PLEASE SEE ATTACHED JD / PS