Customer Service Administrator

1 week ago


Leeds, United Kingdom Search Consultancy Full time

Customer Service Administrator - Leeds City Centre

Salary up to £28k

No Evening or Weekend Work

Do you have customer service experience within an FCA regulated environment? Have you got ambitions of joining a Global Organisation where you can develop and thrive?

If you said yes, then we have the greatest opportunity for you

We're looking for experienced Customer Service Administrators to join a growing team in Leeds City Centre and train towards a recognised financial qualification

Our client, based in a gorgeous Leeds City Centre office, is experiencing a period of sustained growth in their Customer Service team. They invest heavily in their people, providing World-Class Training, Career Progression and brilliant Benefits

**What's In It For You?**
- Salary up to £28,000 DOE
- No Evening or Weekend Work
- Internationally Recognised Qualification
- 23 Days Annual Leave PLUS Bank Holidays
- Bright, modern and spacious office, located right by Leeds train station
- Discounted Gym Membership
- Discounted Health Insurance
- Employee Assistance Programme
- Opportunity to take part in Charitable Activities

The purpose of the role is to connect customers with their assets - safely, securely and responsibly. You'll be a great fit if you're Client Focused, Adaptive and a Team-Player.

**What Will You Be Doing?**
- Respond to inbound telephone calls from customers and their representatives.
- Perform ID & Verification checks in line with GDPR regulations & internal procedures.
- Develop and demonstrate expert knowledge of the products & procedures.
- Escalate queries and complaints to relevant teams.
- Use internal systems to effectively respond to queries.
- Identify opportunities for process improvements.

**Who Are We Looking For?**
- Demonstrate strong Communication Skills
- Are Customer-Focused and have a desire to Resolve Queries
- Like to Solve Problems
- Have great Attention to Detail
- Are able to learn Complex Information and relay this to Customers
- Have Customer Service/Call Centre experience, within an FCA regulated environment
- Are able to proficiently use the Microsoft Office package, including Word and Outlook



  • Leeds, United Kingdom Gibson Hollyhomes Full time

    **Customer Service Administrator** **Leeds City Centre/Hybrid** **£21,000 - £23,000** My client is an international business with an excellent reputation who are market leaders in their field. They are looking for a Customer Service Administrator to join their busy and expanding team based in Leeds. **As a Customer Service Administrator your duties...


  • Leeds, United Kingdom Gibson Hollyhomes Full time

    **Leeds City Centre** **Work from home option** **Global Company - Excellent Opportunity** **Customer Service Administrator** **Progression Opportunities** Our client is a well-known international company, who work closely with big brands, and are looking for a Customer Service Administrator to join the team. The job would be well suited to someone with...


  • Leeds, United Kingdom First Response Group Full time

    We have a fantastic opportunity for an experienced Customer Services Administrator to join our team based in Leeds. **Responsibilities of the Customer Services Administrator**: - Data processing of the vacant property inspection reports/patrols - Identifying potential security and/or maintenance risks at the property that have been picked up by the...


  • Leeds, United Kingdom Huntress Full time

    This is an outstanding opportunity to join a Manufacturing company with an exciting and unique product in their busy Customer Service team. **This role is a Temporary Customer Service Administrator role which could lead to a Permanent position.** **Working as part of**a small, friendly, and passionate Customer team you will get excellent training and...


  • Leeds, United Kingdom Zenith Intelligent Vehicle Solutions Full time

    Calling all Customer Service Administrators! We have fantastic opportunities available across a dynamic and broad variety of customer service teams here at Zenith! This is a great opportunity for anyone looking to expand on their experience within an award-winning market leader in the fleet industry. This position entails a high degree of phone based...


  • Leeds, United Kingdom Eriks Full time

    **Job title:  Customer Service Administrator** **Job Location:  Leeds** **ABOUT US -** We are ERIKS, a technology driven, specialist industrial services provider offering a wide range of mechanical engineering solutions and technical services to an incredibly broad spectrum of industries. We are involved, often without you knowing, in your day to day...


  • Leeds, United Kingdom Leeds Parcel Company Full time

    **Customer Service Administrator** **Who are Leeds Parcel Company?** Leeds Parcel Company is a unique logistics company - a truly independent carrier for all types of freight. The main difference between the Leeds Parcel Company and other freight handlers is the people you encounter in our organisation. They are long serving, highly trained and fully...


  • Leeds, United Kingdom Zenith Intelligent Vehicle Solutions Full time

    Calling all Customer Service Administrators! We have fantastic opportunities available across a dynamic and broad variety of customer service teams here at Zenith! This is a great opportunity for anyone looking to expand on their experience within an award-winning market leader in the fleet industry. This position entails a high degree of phone based...


  • Leeds, United Kingdom Sewell Wallis Full time

    This is an excellent opportunity to join a close-knit company that has a family feel about it. This is an excellent business for someone looking to prove themselves and develop their career. The main duties of the role will involve: - Ensuring that processes are completed on time as per the department daily working routine. - Proactively reporting any...


  • Leeds, United Kingdom West Yorkshire Combined Authority Full time

    Join to apply for the Customer Service Administrator role at West Yorkshire Combined Authority. £27,920 per annum (pay award pending) (pro-rata) Leeds / Hybrid Part time - 14.5 hours per week Permanent We currently have a vacancy for a Customer Service Administrator to join our Education Transport Team. The team is responsible for procuring School Services...