Regulation Technical Assistant

Salary circa £30,000 per annum

Full time/37 hrs a week/permanent

Location: Huntingdon

Anglian Water offers a flexible approach; this role provides you with the opportunity to combine working from home and from an Anglian Water office based on your preference and work priorities. Your base location would be Lancaster House in Huntingdon

6 million customers. Countless career opportunities

Join our Quality Regulation and Enforcement Team as a Regulatory Technical Assistant, where you’ll play a crucial role in ensuring compliance with environmental and regulatory standards. This dynamic position provides technical and administrative support to our leadership team, enabling effective management of Trade Effluent, Permitting, and Regulatory Reporting.

Your contributions will help maintain efficient systems and reporting to meet customer, environmental, and regulatory requirements, you will play a key role in supporting our compliance with the Water Industry Act.

If you're detail-oriented and thrive in a collaborative environment, this role offers the opportunity to make a meaningful impact while supporting essential environmental and regulatory processes.

As a valued employee you’ll be entitled to:

- Competitive pension scheme - Anglian Water double-matches your contributions up to 6%
- Personal private health care
- Annual bonus scheme
- Opportunity to volunteer do unpaid work in the community
- 25 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
- Life Cover at 8x your salary
- Personal Accident cover - up to 5x your salary
- Flexible benefits to support your wellbeing and lifestyle
- Paid time off when you’re physically and mentally unwell
- Free parking at all offices, site and leisure parks
- Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paternity / partner pay. Opportunity for shared parental pay.

What you’ll be doing:

- Coordinate and support with administration of meetings with the Environment Agency, Ofwat, Defra and the Enforcement Panels
- Collaborate with relevant departments to gather data and information for performance reporting and in response to customer enquiries
- Assist with the consenting process to meet service levels and regulatory requirements.
- Provide Trade Effluent public register information and manage the database for customer and legal enquiries.
- Manage the Trade Effluent mailbox, collaborating with TE Scientists to ensure excellent customer service.
- Collate waste data for EA reporting, supporting the Waste Permitting Scientist.
- Uphold exceptional customer service standards.
- Maintain detailed records while adhering to GDPR requirements.
- Manage team records and confidential information appropriately

What does it take to be successful?

- Knowledge of the regulatory environment - Basic understanding of EPR Regulations, WIA, UWWTR
- Knowledge and experience of customer and administration skills
- Evidence of good communication
- Customer service skills
- Skilled in organising meetings, minutes and actions
- Ability to coordinate multiple calendars
- Excellent communicator
- Ability to work to tight deadlines
- Ability to manage/prioritise workloads

Inclusion at Anglian Water:
Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community’s Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women’s Utility Network.

Closing date: 7th January 2025

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