Service Advisor

16 hours ago

Honiton, United Kingdom Snows Group Full time

**Location**

Honiton

**Region**

Devon

**Category**

Toyota - Honiton (STHo)
(Service)

**Vacancy Type**

Fixed Term/Full Time

**Salary**

£26,000 - £35,000 OTE Competitive salary (Uncapped)

**Job Summary**

**The Driving Spirit**

Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a **Service Advisor** to join **Snows Toyota** based at **Honiton**.

**Your day**

As a **Service Advisor**you will be the focal point for customers requiring advice, servicing, and repairs to their vehicles. You will also manage the flow of information between the workshop and the customer, always delivering excellent customer service.

Your day will include:

- Ensuring the customer receives the best possible customer service and that they are aware of all products and services available.
- Initiating documentation and maintaining customer records and follow up systems.
- Providing customers with estimates, and notifying customer’s promptly when the work is complete.
- Ensuring that all jobs passed for warranty/goodwill submissions are accurately invoiced and costed.
- Preparing and presenting accurate invoices to customer in order to obtain payment in line with company procedures.
- Monitoring progress of jobs in the workshop and advising service reception of any delays or issues.
- Providing guidance and advise on mechanical and diagnostic queries as requested by Technicians.

**Have you got what it takes?**
- Highly developed interpersonal skills and able to demonstrate experience in a customer facing role.
- Able to plan, organise self and meet agreed work deadlines.
- Able to assimilate information quickly and provide considered responses.
- Strong work ethic and adaptable to change.
- Attention to detail and maintains good, accurate quality of work.
- PC/ Web literate.
- Full clean driving licence.
- Retail automotive service experience preferred.

**What is in it for you?**
- Highly competitive salary and bonus scheme with use of company car.
- Full training and support to help you immerse yourself in the role and Snows values.
- 30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service with Snows at 5,10,15, 20 years anniversary. (Pro rata for part time employees).
- Discounted MOTs, Service & Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Snows Contributory Pension Scheme.
- BEN - Employee Assistance Programme.
- Excellent development opportunities to learn & grow with Snows.
- Role dependant - tool box insurance /company car scheme/ Uncapped earnings potential through commission or bonus structures.

**Hours of work**:
Mon - Fri: 08:30 - 17:30

Saturday 08:30 - 13:00 (1 in 3 rota)

  • Customer Service Advisor

    14 hours ago

    Honiton, United Kingdom Jet Sports Ltd Full time

    As a Customer Service Advisor, your main role and responsibilities will be: - Answering the phone, providing accurate, valid and complete information to our customers using the appropriate tools/methods available - Use technical knowledge to provide sound advice to customers (training provided) - Make intuitive decisions in favour of our customers and...

  • Sales Advisor

    4 days ago

    Honiton, United Kingdom Bradfords Building Supplies Full time

    Bradfords Building Supplies Ltd is a leading independent builders’ merchant based across the South West of England. We know our strength lies in our people and the service we offer and we continue to build on this by bringing great people into our teams. Our branch in Honiton now has a vacancy for a Sales Advisor. This is a key role with responsibility...

  • Sales Advisor

    1 week ago

    Honiton, United Kingdom Nu-Heat Underfloor Heating & Renewables Full time

    Join to apply for the Sales Advisor role at Nu-Heat Underfloor Heating & Renewables. Pay range Base pay range and additional commission details are provided by Nu-Heat Underfloor Heating & Renewables. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. The Role – 4 x Positions Available Known internally...

  • HSEQ Advisor

    7 days ago

    Honiton, Devon, United Kingdom Future Industrial Services Ltd Full time £30,000 - £40,000 per year

    General:Future Industrial Services Ltd is a member of the Augean Group. The HSEQ Advisor is a member of the Group HSEQ team, which supports all aspects of HSEQ compliance across the company. The role sits within the Corporate Stewardship team (CS team), which has overall responsibility for ensuring compliance with the Health & Safety, Environmental and...

  • APPRENTICE CREDIT SERVICES ADMINISTRATOR

    2 weeks ago

    Honiton, United Kingdom Bradfords Building Supplies Ltd Full time

    APPRENTICE ADMINISTRATOR Working as part of our Credit Services Team in Honiton, this role is a great opportunity to join a successful business and become an integral part of a key team. Bradfords Building Supplies is a well‑known and respected builders’ merchant. Our Credit Services Team plays a key role in the business, and this role provides...

  • Customer Service Advisor

    16 hours ago

    Clyst Honiton, United Kingdom DPD Group UK Full time

    **Company Description** - ** Contract**: Permanent 30 hours per week - ** Salary**: Circa £23800 per annum - ** Location**:DPD Exeter, **Spitfire Avenue,**Skypark, Clyst Honiton, EX5 2FR**: - ** Days of Work**: Wednesday to Saturday - ** Hours of Work**:08:30-17:00 Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst...

  • Apprentice Retail Sales Advisor

    3 days ago

    Honiton, United Kingdom Superdrug Stores Full time

    Hours: 39 hours a weekSalary: £8.65 per hour13 Month Contract1 & 2 Lace Walk, Honiton EX14 1LRWhy Superdrug?Passionate about beauty and health? Love talking to customers? If you’re ready to roll up your sleeves and get stuck in, you’ll have a great time at Superdrug working as an Apprentice Sales Adviser. Working in one of our stores is fun and no two...

  • Apprentice Retail Sales Advisor

    4 days ago

    Honiton, United Kingdom Superdrug Full time

    **Hours: 39 hours a week** **Salary: £8.65 per hour** **13 Month Contract** **1 & 2 Lace Walk, Honiton EX14 1LR** **Why Superdrug?** Passionate about beauty and health? Love talking to customers? If you’re ready to roll up your sleeves and get stuck in, you’ll have a great time at Superdrug working as an Apprentice Sales Adviser. Working in one of...

  • Switchgear Services

    2 weeks ago

    Honiton, United Kingdom VINCI Energies Full time

    **Ready to make a meaningful impact in Finance and Business Partnering for UK industry?** **Location: Honiton|**Type: Full-time (37.5 hours/week) |**Package: Competitive Salary + Share Scheme + EV Car Scheme + Health Shield + Pension + Bonus + Benefits |**Flexible Working Arrangements** Switchgear Services, part of VINCI Energies, is seeking an...

  • Senior Advisor

    2 weeks ago

    Clyst Honiton, United Kingdom Environment Agency Full time

    Senior Advisor – UK BAT (Job ID: 32438) Join the Environment Agency as a Senior Advisor in the UK BAT team, supporting the development of environmental standards that reduce emissions across the UK. Job Summary As a key member of the UK BAT team, you will support the drafting of BAT Conclusions, liaise with Technical Working Groups, and present final...