Sales Support

3 days ago

Harrogate, United Kingdom Trust Payments Full time

Trust Payments have an exciting opportunity for **Sales Support **to join the team.

Location: Harrogate

**Salary**: Competitive + Benefits

**About Us**:
Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading FintechPayments group.

**Sales Support - **The Role:
The Sales Support team are a crucial part of the sales funnel, supporting the ISO Managers and the ISO’s themselves with everything from pre-vet, sale to aftercare support.

**Sales Support **- Key Responsibilities:

- Support the AM with correspondence
- Advising and guiding through the onboarding and underwriting process and ensuring all regulatory and compliance requirements are met
- Supporting the AM with any phone calls and meetings
- Training the ISO on any changes to policy
- Ensuring the ISO is up to date with all onboarding documents and checklists
- Weekly report to Commercial Support Management
- Quality Assurance Feedback reports - weekly
- To provide excellent customer service, internally and externally
- Being able to support any of the Sales Support Team to cover annual leave and sickness

**Sales Support **- You:
This role is for a highly efficient, productive, independent, and motivated person who has a commercial understanding as well as extensive knowledge of the onboarding process within the payments industry.

Need to be highly organised, have good communication skills and to be able to build good relationships with the internal teams as well as the ISOs.

**Sales Support - **Benefits:

- Opportunity to be part of a rapidly scaling and market-leading Fintech business
- Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders
- Family-friendly enhanced benefits/policies
- Pension, Healthcare, Life Assurance
- Social events and team building
- Celebrations

We understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardlessof race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.

During the recruitment process we welcome you to inform us confidentially of any special adjustments required in order to participate fully in our recruitment experience.

To submit your CV for this exciting **Sales Support **opportunity, please press ‘Apply’ now.

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