Business Support Apprentice

We have an exciting opportunity to join our Third Part Administration (TPA) team as our Business Unit Support Apprentice, which will give you the chance to develop your administration skills whilst completing an SCQF Level 6 qualification in Digital Applications.

This is a fixed term contract for an initial period of 18 months - we expect that it will take you approximately 12 months of this to complete this qualification. Once completed, this programme will then open the door for potential further employment opportunities across our firm.

**What will your role look like?**
In this role you will work as a key part of our TPA Business Unit, collaborating with a wide range of colleagues across the team, to provide administration support on a variety of tasks and projects.

**Though this is a very varied role, your key responsibilities will include**:

- Working on key administrative tasks on behalf of senior colleagues within the Business Unit.
- Maintaining our team inbox, highlighting any urgent items/matters for attention as appropriate.
- Learning about the different systems we use, and building your confidence in working with these - such as our Internal SharePoint site
- Supporting others with tasks such as diary co-ordination, setting up meeting rooms, creating agendas and minute/action taking.
- Ordering documents from our external storage suppliers
- Supporting colleagues across the team with tasks such as processing/monitoring expenses, arranging travel/accommodation and invoice processing and recording
- Working with a designated in-house mentor to reflect on your skills and knowledge development progress in line with your qualifications learning requirements.
- Adhering to the firm’s mandatory policies including Information Security standards.

?**You’ll develop most of the necessary skills during your apprenticeship, however if you enjoy and/or have experience of the following, we think you’ll love this opportunity**:

- Enthusiastic about kick-starting your career in business administration
- Being self-motivated, and using your initiative to get tasks done
- Working quickly and accurately, while paying good attention to detail
- Being a strong communicator and team player, who is excited to collaborate with colleagues from across the different areas of our firm
- Excited about the opportunity to develop your skills as part of this role, while gaining hands on experience in a fast-paced financial services organisation.
- Working in a way that is aligned to our four core values of being friendly, partnering, straightforward and confident.
- Educated to at least secondary school level, having studied and achieved a ‘pass’ in Maths at National 5 Level
- A good level of IT skills (in particular the use of MS Office based software like MS Word and Outlook), or the enthusiasm to learn more about the use of these in a professional setting
- Applicants must meet the criteria for course funding, and course entry requirements - as set by QA

A more detailed list of our requirements for this position is available within the role profile - which is available on request.

**In addition to a competitive salary, we offer**:

- A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
- A collaborative and supportive work environment where your thinking and ideas are encouraged.
- A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
- Regular social activities, in addition to three days paid volunteering leave each year and a day’s leave to celebrate your birthday.
- On site mental health and wellbeing support.

We work alongside employers, trustees and financial services institutions, offering independent pensions, investments, benefits and risk consulting services, as well as data and technology solutions.

That's the who and the what. More important is the 'why'. The work we do may not always seem the sexiest. But it's difficult, it's complex, and it's important. We help our clients, their employees, members and customers make decisions that have real and direct consequences on their financial futures.

For 100 years we've taken this responsibility seriously. Together, as a team and with our clients and partners, we're here to build better futures.