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Sales Co-ordinator

2 weeks ago

Wrexham, United Kingdom Ecodek Full time

EPW1

**Job title**: Sales Co-Ordinator

**Location**: Wrexham

**Hours**: Mon - Fri 9am-4:30pm

**Job Purpose**

The role of Sales Co-Ordinator will support the team in achieving their goals by managing and coordinating all aspects of the sales process, whilst also always ensuring delivery of excellent customer service, to both internal and external customers.
- Make initial contact with potential customers
- Adhere to all organisational policies
- Ensuring all tasks are completed to agreed deadlines
- Work efficiently and effectively
- Ensure effective communication with the customer
- Promote and display the Epwin Core Values

**Key Accountabilities**
- Prospecting potential customers & making initial contact
- Taking incoming calls & making outbound calls
- Handling customer issues in a timely manner
- Processing of sales orders onto Navision
- Processing of credit card payments from customers on cash sales (internal sales team also process this)
- Assist with data management on Salesforce
- Assist with data management for marketing

**Key experiences, Skills required and Personal Attributes**
- Excellent written and verbal communication skills when dealing with customers
- Computer literacy and working knowledge of relevant software tools
- Good level of numeracy
- Attention to detail
- Ability to prioritise own work and work on own initiative
- Organised approach to work
- Positive approach to the working environment