CRM Executive

5 days ago

Notting Hill, United Kingdom Monsoon Full time

**Ref**:

- MON11304**Salary**:

- Competitive**Department**:

- E-Commerce**Location**:

- Notting Hill Village (W11)**Position type**:

- Permanent**Hours / Duration**:

- 37.5 hours per weekOur story began with one man and his vision that started on a hippy commune in Ibiza, 1970, and finished with an overland trip east, through Afghanistan and India. Now found in West London, we’re creating vibrant products, and sharing endless discovery. We are built on a way of working that we are really proud of, where values and ethics go hand in hand.

**What will you do as a CRM Executive?**
- Propose and deploy test and learning strategy to maximise engagement and revenue
- Identify segmentation opportunities and building audiences to run effective targeted campaigns aimed at increasing retention and customer value
- Support CRM team with key development projects
- Assist with weekly and monthly reporting
- Actively champion new ideas and initiatives in line with competitors activity / industry trends
- Weekly competitor reporting; to be used for idea generation and evaluating weekly performance

**What will you need to succeed as our CRM Executive?**
- Previous experience of briefing creative for marketing collateral
- Use of Google Analytics desirable
- Proficient at manipulating data within Excel for reporting purposes
- Commercially focused
- Understanding of wider marketing - brand marketing as well as commercial-driven messages
- Positive, passionate and proactive attitude
- Excellent multi-project management and organisational skills
- Works well under pressure to tight deadlines - strong attention to detail

**What will we offer you in return?**
- Competitive salary
- 23 days holiday with the option to purchase additional holiday through our salary sacrifice scheme
- Bonus day off each year after 6 months service
- A pension that you will be automatically be enrolled in after 3 months
- A flexible working approach
- Early pay day Friday finish
- A generous staff discount with up to 50% discount on our products
- Interest free season ticket loans
- Discounted gym membership at our on campus gym
- Additional discounts such as Westfield discount, Taste card membership etc
- At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us._
- We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential._

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