Junior Customer Service Associate

2 weeks ago


Leeds, United Kingdom CAL WHITE ROSE LIVING LTD Full time

**Position Overview**:
As a **Junior Customer Service Associate**, you will be the first point of contact for potential customers, representing our clients with professionalism and enthusiasm. You’ll play a key role in supporting marketing campaigns, resolving customer enquiries, and ensuring a positive customer journey from start to finish.

**Key Responsibilities**:

- Engage with customers in person to provide product information and support
- Represent client brands at events, residential areas, or retail locations
- Address customer enquiries and assist with basic problem-solving
- Gather customer feedback and relay insights to the management team
- Work closely with the marketing and sales teams to meet campaign goals
- Help maintain the setup and presentation of promotional materials

**Who We’re Looking For**:

- Excellent communication and interpersonal skills
- Positive, outgoing, and eager to learn
- Strong work ethic with a professional attitude
- Enjoys working in a team-oriented environment

**What’s in It for You**:

- Ongoing training and professional development
- Opportunity for career progression into sales, events, or leadership roles
- Weekly incentives and performance-based rewards
- Energetic, people-first work culture

This is a great opportunity to kick-start your career in marketing and customer service. If you're ready to gain hands-on experience in a vibrant, growth-focused environment - we’d love to hear from you

Pay: From £30,000.00 per year

Additional pay:

- Bonus scheme
- Performance bonus
- Yearly bonus

**Benefits**:

- Additional leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

**Location**:

- England, LS18 5EF (required)

Work Location: In person

Application deadline: 11/05/2025
Expected start date: 12/05/2025



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