Junior Retail Associate
2 days ago
**Junior Retail Associate**
We are seeking an enthusiastic and customer-oriented Junior Retail Associate to join our direct marketing team. In this entry-level position, you will assist customers, support the execution of marketing campaigns in-store, and help drive sales. You will be actively involved in promoting products and services while contributing to the success of direct marketing strategies. This is an excellent opportunity for someone looking to begin their career in retail and marketing.
**Key Responsibilities**:
- Provide excellent customer service by assisting customers with product inquiries, guiding them through purchasing decisions, and ensuring a positive shopping experience.
- Promote products, services, and current marketing campaigns to customers, ensuring they are informed about ongoing offers and promotions.
- Support the setup and execution of in-store marketing campaigns, including product displays, signage, and promotional materials, in alignment with marketing objectives.
- Process customer transactions, including sales, returns, and exchanges, ensuring accuracy and efficiency at the point of sale.
- Monitor inventory levels, restocking shelves and ensuring that promotional products are readily available and well-organised.
- Help gather customer feedback and report insights to the marketing and retail teams to improve customer engagement and future marketing campaigns.
- Assist with the maintenance of a clean, organised, and visually appealing store environment that aligns with the company’s branding and marketing strategies.
- Track sales and assist in meeting store targets, actively participating in upselling and cross-selling efforts.
- Collaborate with the sales and marketing teams to ensure that store activities are aligned with broader marketing initiatives.
- Help maintain customer accounts and provide support on product returns, exchanges, or other customer requests.
**Skills and Qualifications**:
- Strong verbal communication skills with the ability to engage customers effectively and professionally.
- Interest in retail marketing and direct marketing techniques.
- Ability to work in a fast-paced retail environment while maintaining high service standards.
- Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with point-of-sale (POS) systems.
- Strong organisational skills with the ability to handle multiple tasks at once.
- Positive attitude, with a strong customer service orientation and a passion for promoting products.
- Ability to work both independently and as part of a team.
**Why Join Us**:
- Gain hands-on experience in both retail and direct marketing.
- Work in a dynamic and collaborative team environment.
- Career development opportunities within a growing company.
- Exposure to a variety of retail marketing activities and campaigns.
Pay: From £30,000.00 per year
Additional pay:
- Bonus scheme
- Performance bonus
- Yearly bonus
**Benefits**:
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Leeds LS1 1BA: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 05/01/2025
Expected start date: 06/01/2025
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