International Support Administrator

Are you **self-motivated with excellent time management**?

Looking for a role where you can **manage daily activity for major customers and distributors orders**?

If so, we have an opportunity for a **International Support Administrator** to join our **Sales team**

**The**Impact you will have in this role is**:

- Manage daily activity for major customers and distributors orders, order input, communicating stock shortages & advising of new delivery dates. Processing orders with warehouse to ensure delivery dates are met.
- Help senior administrators to manage forward and in season orders, stock delay management and cancellations
- Work closely with senior administrators and completing any ad hoc tasks in a timely manner
- Assist with coordination and delivery of all salesman samples
- Maintain database of all customers details and profiles
- Reinforce and act as an ambassador for the Regatta Group Company Values
- Maintain meaningful Personal Development Plan
- Take steps to constantly refresh understanding of best practice and knowledge of business performance

**As our future International Support Administrator you will have**:

- Excellent customer service experience.
- Experience of working in an international administration environment (export).
- Previous experience on D365 operating system an advantage but not essential.
- Strong work ethic & positive ‘can do’ attitude.
- Self-motivated with excellent time management.
- Strong data input and data analysis.
- Meticulous attention to detail.
- Thrives in a fast-paced work environment and able to juggle conflicting deadlines and priorities.
- Adherence to Company H&S policies always.
- Responsible for keeping own work area safe and free from hazards.
- Adopts a “don’t walk by” attitude to health and safety.
- Ambassador of H&S practices.

**We can offer you**:

- Hybrid Working (working 3 days per week in the office and 2 days per week from home)
- Discretionary profit share bonus
- Pension
- Staff discounts
- Access to company benefits website
- 24 days annual leave + 8 bank holidays
- An extra day of annual leave for every 3 years' service up to an additional 3
- Enhanced Maternity & Paternity scheme after 2 years' service
- Birthday hours
- Company walks
- State of the art Head Office
- A paid day off for volunteering
- Free parking
- Subsidised canteen and Starbucks
- Cycle to work scheme
- Discounted gym membership
- Fitness suite with options including Yoga and Bootcamp classes
- Shower facilities including hairdryers and straighteners

**Our Regatta Family**:
The Regatta Group supplies quality outdoor clothing and accessories through our **3 great brands - Regatta, Craghoppers and Dare2b** - whether exploring the Amazon rainforest, walking your dog in the local park or cycling the Tour de France, we have what you need.

It’s a friendly, supportive family business - a place where bakers, dog walkers, book worms, students, parents, travellers, movie buffs, foodies, festival goers, musicians and more come together to create experiences consumers really appreciate.

The thing we all have in common, is that we share the same core values of **Great Relationships and Entrepreneurial Spirit**.

**Our investment in the environment**:
Sustainability is at the core of everything we do, and you will have the opportunity to support our Group wide sustainability committee and put ideas into action and really make a difference to the world we live in

“Diversity, equity and inclusion are at the heart of what we value as an organisation. Regatta Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.”

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£25,000.00 per year

**Benefits**:

- Canteen
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person