Sales Support Administrator

1 week ago

Manchester M AR, United Kingdom RMS International Full time

RMS International is an expanding importer of innovative children's toys, crafts and stationery, both licensed and own brand that are sold throughout the world through many household names.

Established for over 35 years with its head office in Swinton, Manchester. RMS has global reach with offices and showrooms around the world in USA, Holland, Australia, Hong Kong & Shanghai.

Summary

As a Sales Support Administrator, you will be a vital part of our sales admin team, providing essential administrative support to ensure smooth operations. With core skills in sales administration, administrative experience, and strong communication abilities, you will assist in managing sales processes and maintaining client relationships. Leveraging your relevant skills in Microsoft Office and customer service you will contribute to enhancing productivity and customer satisfaction. Join our team and play a key role in driving sales success through efficient support and coordination.

Key Responsibilities·

· Deal with day-to-day customer requests regarding deliveries/bookings

· Using stock reports/book report to book deliveries and collections with the customers

· Liaising directly with the warehouse to ensure there are no issues with bookings and confirm pallet counts

· Looking at container arrival dates to keep customers up to date on delivery dates

· Pulling through new orders into the system and tidying up dates to ensure they are correct

· Reserving sales orders to any stock/POs in the system

· Sending order confirmations/pro-forma's to the customers

· Sending customers status reports on request and to keep them updated on when their stock will arrive

Qualifications

  • Sales administration and administrative experience
  • Strong communication skills
  • Familiarity with Microsoft Office suite
  • Excellent customer service and IT skills
  • Ability to manage time effectively

Job Type: Full-time

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free flu jabs
  • Free parking
  • On-site parking

Work Location: In person

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