Client Partner

3 days ago

London, United Kingdom Capita Full time

Leads the business development function and activities and builds business partnerships for new business opportunities.

**Job title**:
Client Partner - Multi-Industry

In this exciting role, you will sit on the Senior Leadership Team and lead from the front, acting as a catalyst for diversity of thought and taking part in significant discussions with both our customers and senior internal stakeholders. As well as delivering Capita Experience growth plans for our clients, you will drive a shift in Capita’s revenue mix by selling higher-value consulting and digital transformation services, in order to move up the client value chain. You will oversee the Account Management, Account Development Planning and Relationship Development with clients on a global basis and will be expected to role model our values and behaviours to ensure that positive colleague experience is at the heart of how we do business.

Our purpose within Capita Experience is to be experts in designing, transforming, and delivering frictionless experiences for the Life Moments that really matter for our clients and their customers. Our Client Partners will shape and sell solutions which underpin clients’ engagement with their customers, leveraging an exciting mix of innovative, digitally enabled, products and services.

**What you’ll be doing**:

- Driving revenue, margin and free cashflow growth in Capita Experience
- Directly managing the relationship and growth opportunities on a day-to-day basis
- Identifying new tactical and strategic opportunities to expand share of wallet with existing clients
- Finding and developing opportunities with new clients, aligned with the Market Vertical strategy
- Originating new logo business by developing and growing new client relationships, including generating account leads
- Improving client NPS for allocated accounts within the market vertical

**What we’re looking for**:

- The ability to drive sales results by using data to inform decisions
- A growth mindset to ensure continuous improvement by spotting opportunities and measuring success
- The ability to communicate with impact, engaging others by listening to them and communicating in an authentic, compelling, and relatable way to build excitement and confidence in Capita and its future direction
- Someone who brings others closer to their way of thinking by listening, aligning their needs and gaining their buy-in, with both internal and external stakeholders and partners
- A person who embraces innovative solutions and propositions which provide tangible value to Capita’s clients
- Someone who builds a resourceful and extensive network of external contacts to become eminent within their market vertical

**What’s in it for you?**
- A significant negotiable base salary with car allowance and a fantastic, uncapped commission package
- Company matched pension scheme
- A range of protection, healthcare and lifestyle benefits from our fantastic benefits and reward scheme
- Home working with the ability to travel

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

**What we hope you’ll do next
**Equal Opportunities**

**Location**:
London
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Permanent

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