Trainee / Graduate Air Freight Clerk
2 weeks ago
Simarco Worldwide Logistics is a family-owned business that was established in 1997. We have a dedicated team of staff who have experience in providing tailored logistic, freight, distribution, and warehousing services to companies of all sizes and across all industry sectors, throughout the UK, Europe and Worldwide.
We currently have a vacancy in our Air & Sea Freight department for a Trainee / Graduate Air Freight Clerk at our Stoke site.
**Position:**:**Main Dutiies**
- Dealing with all aspects of airfreight imports from worldwide origins
- Providing a high level of customer service throughout the import process
- Liaising with customers, airlines and overseas agents
- Collating documentation for customs clearance
- Completion of customs entries
- Arranging deliveries
- Dealing with any queries
- Keeping customers informed with the status of their shipments
- Quotations
- Updating the company in-house system
- Administration and invoicing
- Handling occasional ocean imports
**Hours of Work**
Monday to Friday
09:00 till 17:30
1 hour lunch break
**Requirements:**:**Requirements**
- Educated to A-Level or Degree level
- Customer service focused
- Desire to be in the international logistics industry
- Customer service focused
- Good communication and team-working skills
- Able to prioritise workload and perform under pressure
- Some knowledge of ocean / air imports would be an advantage
**Other information:**:**Benefits**
- 31 days annual holiday, including Bank Holidays
- Employee Assistance programme
- On-site parking
- Cycle to work scheme
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