CRM Database Assistant

As our CRM Database Assistant, you’ll be supporting our database growth, ensuring smooth day-to-day running, and supporting on delivering insights that help shape our marketing strategy.

**What's in it for you**:

- You'll have **dedicated support and full training** to become an expert in our CRM and processes.
- Full access to the HubSpot Academy for continuous **professional development** and to become a certified expert.
- The opportunity to take ownership of the database and its growth, and a clear path for **career progression** within the team and the company.
- Our **Bike to Work scheme** helps you save money and stay active on your commute.
- Start with **25 days of holiday**, plus an extra day for each year of service (up to 30 days).
- From our **legendary Summer Ball** to festive Christmas celebrations, we love bringing everyone together.
- Get the chance to attend **amazing events in the Wembley box**
- Take advantage of a **1.5-hour gym lunch** and join company clubs, including **running, football, board games, and chess**.

**What You’ll Be Doing**:

- **Database Growth**: Assist in the development and execution of strategies to expand the EMJ database, including organic growth and paid initiatives.
- **Database Management**: Support the day-to-day database management, helping to keep data clean, optimise retention, and ensure processes run smoothly.
- **Be Our HubSpot**Support**: Assist HubSpot operations by helping maintain database accuracy, assist with data workflows, and help to improve customer journey processes.
- **Data** **Insight & Reporting**: track key performance metrics, and support with insights and recommendations for optimisation.

**Who you are**:

- **Eager to Learn**: You may not have direct CRM or database experience yet, but you’re motivated to develop these skills and grow into the role.
- **Tech-Curious**: You’re confident using digital tools and quick to pick up new systems, including HubSpot and other CRM platforms.
- **Analytical Mindset**: You enjoy working with data, spotting patterns, and are open to learning reporting and analysis tools.
- **Proactive & Driven**: You approach tasks with enthusiasm, take initiative, and are keen to support continuous improvements in customer and marketing processes.
- **Clear Communicator**: You can explain information simply and effectively, and you’re comfortable working with different teams to support shared goals.

**Key Information**
- ** Salary**: Up to £30,000
- **R**eports to**: Head of Marketing
- **Hours**: 8.30am - 5pm, Mon-Fri
- **Working pattern**: Up to 2 days flexibility to work from home (FT in office during probation)
- **Location**: This role is based onsite in our London/Moorgate office

**About EMJ**

EMJ's purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company.

**At EMJ, we believe in**
- Taking care of your own: We all need to be** proactive**and responsible for our own actions. This will lead to an **inspiring** place to work that we are all **proud**of.
- Going the extra mile: Always give your best performance, this will create a team that is **different** to anything else, full of **hard working, gold medal winners.**:

- Entire buy in: Everyone has** loyalty**to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a **positive** and** passionate** way.

Find out more about us and careers at EMJ.

**Application process**:
Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a telephone call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.