Service Advisor
2 weeks ago
Volksmaster Ltd are currently looking to recruit a Service Advisor to join our rapidly growing team in our bookings office in Oldham.
We are looking for an individual who wants a career and not just a job
- **Volksmaster Ltd**_are a Volkswagen/Audi Vehicle Repair centre with 4 branches throughout Oldham, Bury and Heywood.
**Duties will include**:
- Answering telephone enquiries and managing bookings
- Following up on customer enquiries
- Checking vehicle MOT & Tax status
- Liaising with customers and branch manager
- Assisting with the smooth running of centre
- Represent the company in a professional manner and set the example for other co workers
- To maintain and set the example of a friendly and positive image that reflects the family approach within the office and where possible within the branch
- To ensure the office/reception unit runs efficiently and that all office duties are attended to effectively and in advance
- Support other reception staff and their development
- To effectively manage branch profits and expenses by purchases and sales and reducing purchases cost such as parts and consumables
- To manage our customer and supplier accounts effectively
- Excellent written and verbal communication skills
- Hard-working
- Reliability
- Excellent computer skills
- Fast learner
- Previous reception experience is desirable
- Motor trade experience preferred but not essential
Hours - Mon-Friday 8:00am -17:30pm ( 30 Min Lunch )
Holidays - 28 days annual leave (including bank holidays)
**Job Types**: Full-time, Permanent
Pay: £11.44-£12.50 per hour
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 2 years (required)
- Administrative experience: 2 years (required)
**Language**:
- English (required)
Work Location: In person
-
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