Receptionist and Administrative Assistant

2 weeks ago

Lancaster, United Kingdom Tailored Hearing Full time

**_Busy Clinic requires receptionist. Hours will vary from 16-24 per week Monday-Friday. MUST BE FLEXIBLE ON WORKING HOURS AND AVAILALBE BETWEEN 9AM-5PM_**

**Responsibilities**: small family run local hearing centre currently recruiting for a Receptionist to provide a professional, courteous and high quality service to existing and new customers. To schedule appointments and handle the administrative duties for the branch. Seeking opportunities and conducting regular follow ups. Reporting to the Branch Manager/Owner, the receptionist role is a diverse position with a variety of responsibilities, including welcoming clients, planning a busy diary, and dealing with telephone enquiries, carrying out general administration and upkeep of customer records. The successful applicant will be a team player who has an outgoing personality, is self motivated and has the ability to use their own initiative. In addition the receptionist will be computer literate and be flexible to cover sickness and holiday absence as and when required
- **Qualifications**: As well as having previous experience with a customer service / administration capacity, we also expect you to be able to demonstrate the following:

- Excellent communication and interpersonal skills, both on the telephone and face-to-face, including an understanding of the communication needs of the hearing impaired.
- Computer literacy (knowledge of Microsoft Word and Excel, Xero accounting software & Social media).
- A pro-active approach, prepared to take actions that may improve the business.
- Strong organisational skills, and the ability to plan and prioritise workload.
- Enthusiasm for working as part of a branch team whose principal focus is to boost the turnover of the branch and provide exceptional service.
- The ability to develop strong working relationships with Hearing Aid Audiologists, Branch Coordinators, and other Support Office departments.
- The willingness and ability to learn and adapt to change.
- A flexible approach to working hours.
- The ability to work with mínimal supervision and take ownership to solve problems.
- Self-motivated.
Work remotely
- No

**Job Type**: Part-time
Part-time hours: 16-24 per week

**Salary**: £10.00 per hour

Schedule:

- Monday to Friday
Work authorisation:

- United Kingdom (required)

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