Receptionist Administrator

OverviewChange Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives offering support and respect in a safe environment treating each user as an individual and working with them to find the right treatment and care options.Our core values areBe open be compassionate and be boldand our team members apply these daily to achieve our mission ofhelping people change the direction of their lives grow as individuals and live life to its full potential.We have an exciting opportunity for anReceptionist and Administrator to join our busy Lancaster Service. Our Administratorshere atChange Grow Liveplay an integral part in supporting the team in our mission providing administrative and clerical support to our teams enabling them to focus on delivering our services and ensuring our service users receive the help and support they need to achieve their goals.Looking for a rewarding career where you can use your passion and skills to help others Were looking for a passionate and committed receptionist/administrator with a particular interest in working with people where support for alcohol and/or drug use has been identified as a need. If youre looking to:Work for a caring organisation that believes in peopleHelp people change their lives for the betterWork within multidisciplinary teams ensuring that clients receive the right care at the right timeDeliver services within a range of health and social care settingsBe part of an amazing and ambitious workforceThen this might be the ideal role for youWhere:LancasterHours: Part Time15 per weekFull Time Salary: 25077 per annum (based on full time hours pro rata for part time)Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles the salary and payments will be pro rata based on contracted hoursResponsibilitiesAbout the Role:As first point of contact within the service to ensure that telephone calls and visits from service users outside agencies and Change Grow Live Staff are dealt with promptly and courteously transferring calls to appropriate personnel when necessary.To ensure effective processing of correspondence/ data entry as required.To collate monitor and report data/information & statistics as required.To ensure that admin record-keeping and communication within the project are maintained.To provide effective prescription and general administration across the service.About You:Knowledge of general office procedures.IT literacy including proficiency in word processing excel spreadsheets and data entry.Good interpersonal skills and a willingness to work flexibly as part of a team.The ability to respond to appropriate requests for assistance maintaining confidentiality whenever necessary.Solid numeric skills.Good organisational skillsMinute taking experience would be an advantageWhat we will give to you:25 days holiday ( bank holidays) increasing annually for the first five yearsPaid Wellness hour each week along with a Wellness hub and Employee Assist ProgrammeContributory pension schemeA great selectionof benefits incl. discounts for shopping cinema holidays etc.Eligible for Blue Light DiscountsA friendly and supportive teamTraining career development & progression opportunitiesParticipation in our Refer-a-Friend schemePlease ensure that when completing your application form and supporting statement you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.Direct applications only we will not be engaging agencies for this vacancy.Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas unfortunately we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here:Skilled Worker visa: Overview - We reserve the right to close the vacancy early if we receive a high number of applications so we encourage you to apply as soon as possible.Salary Range (pro rata if part time)CGL SPOT (19) (25077.00 - 25077.00)ILW / OLW /FringeN/A - Outside London Weighting AreaClosing Date16/11/2025If you have any questions on this opportunity that you would like to talk through please contact us using the below details:Zoe Macdonald This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.Required Experience:Unclear Seniority Key Skills Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette Employment Type : Full-Time Department / Functional Area: Administration Experience: years Vacancy: 1 Monthly Salary Salary: 25077 - 25077