Concierge

5 days ago

Salford, United Kingdom NationWide Management Services Ltd Full time

**Concierge - Days**
**Location**: Salford, Manchester
**Pay**: Up to £12.21 per hour
**Hours**: 4 on, 4 off shift pattern 7am-7pm

Are you a people-oriented professional who thrives in a customer-facing role? We’re looking for a **Concierge** to join our team in Salford. As the first point of contact for residents, visitors, and suppliers, you'll help ensure a safe, clean, and welcoming environment at all times.

**What You’ll Be Doing**:

- Acting as the first point of contact for all customers, visitors, and suppliers
- Providing a professional and friendly reception service
- Responding to unplanned cleaning needs (e.g. spillages in communal areas)
- Carrying out building patrols, safety checks, and CCTV monitoring
- Handling parcel management and logging deliveries according to company procedures
- Managing utility meter readings as required
- Providing clear and concise shift handovers to incoming team members
- Managing key control and issuing keys in line with protocols
- Coordinating access for maintenance, deliveries, and other services
- Handling general enquiries, complaints, and maintenance requests
- Conducting bin rotation and supporting smooth car park operations

**What We’re Looking For**:

- Experience in a similar role (essential)
- Basic knowledge of health and safety practices
- Fire Marshal qualification (desirable, not essential)
- SIA Badge (desirable, not essential)
- Strong communication skills and a proactive approach
- Ability to stay calm and professional in all situations

**Ready to Join the Team?**

**Job Types**: Full-time, Permanent, Zero hours contract

Pay: £12.21 per hour

Application question(s):

- Are you happy to work a 4 on 4 off rota?

Licence/Certification:

- SIA Badge (preferred)

Work Location: In person

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