Resident Services Assistant
1 week ago
PMR are seeking an enthusiastic Resident Services Assistant to provide exceptional customer service across existing build to rent residential developments in East London.
As the main point of contact with the residents, the successful postholder will be required to be polite, highly motivated and professional at all times.
**Responsibilities**:
- Face to face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home
- Conducting customers viewings and tours where required, as well as check in processes
- Undertaking pre-let inspections and scheduled inspections of communal areas
- Managing defects, repairs and warrantee issues through to completion
- Logging receipt and collection of customer parcels
- Key management
- Building security and resident administration in line with GDPR
- Administrative duties including conducting right to rent checks, processing invoices, processing tenancy termination notices and producing system reports
**Requirements**:
- At least 2 years in a customer-facing role
- A working knowledge of the Build to Rent sector
- Continually strives to improve knowledge, skills and abilities to produce the best results
- Helpful, friendly personality with effective communication skills
- Behave in a professional, courteous and helpful manner towards colleagues and residents at all times
- Adopt a teamwork approach
- A flexible approach to work
- Competent in Microsoft Word, Excel and Outlook
- Strong proven record of providing excellent customer service in a customer facing role
- Previous experience in residential property management sector is desirable
-
Maintenance Assistant
4 days ago
London, United Kingdom Resident Hotels Full time**The Resident Kensington is currently recruiting for a Maintenance Assistant to join their friendly team!** The Resident is an innovative brand of city centre hotels in London and Liverpool. We focus on providing excellent rooms, in exceptional locations with heartfelt hospitality. Located in carefully chosen urban neighbourhoods, our hotels provide our...
-
Resident Service Assistant
1 week ago
London, United Kingdom Comfort Inn Kings Cross Full time**Resident Service Assistant - Nights**: **Reception - Comfort Inn Kings Cross**: **Contract**:Part time** **Salary**:£10.00 per hour****: Owned and managed by Splendid Hospitality Group, this hotel is a convenient, comfortable and affordable place to stay in the lively Kings Cross St. Pancras area. Comfort Inn Kings Cross St Pancras London is situated...
-
Resident Services Assistant
2 weeks ago
Greater London, United Kingdom Homes for Students Full timeResident Services Assistant Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at The Cube in London as a Resident Services Assistant working 40 hours per week, 9.00am to 5.30pm Monday to Friday. At...
-
Resident Services Operational Manager
1 week ago
City Of London, United Kingdom 4Recruitment Services Full timeResident Services Operational Manager Location: Harrow, London Contract Type: on rolling contract Salary: £20.87 £26.98 Hybrid working Half office half WFH About the Role We are seeking an experienced and dynamic Resident Services Operational Manager to lead, implement, and monitor the frontline operations of Resident Services. In this vital role, you ll...
-
Resident Assistant
1 week ago
London, United Kingdom Kensington Student Services Full timeWe are seeking a resident assistant to live and work in our student accommodation from now to the end of June, with the possibility of rehire from September onward. A studio apartment in the accommodation is included as part of the contract. The rota is 7:30 am to 9:00 am M-F, 9:00 am to 11:00 am S-S, and 18:30 to 22:30 M-F, 18:30 to 23:30 S-S. You will...
-
Resident Services Associate
14 hours ago
London, United Kingdom PMR Full timePMR are seeking an enthusiastic Resident Services Associate to provide exceptional customer service to an existing build to rent residential development in East London. As the main point of contact with the residents, the successful postholder will be required to be polite, highly motivated and professional at all times. **OVERVIEW** - Provide support to the...
-
Night Receptionist
2 weeks ago
London, United Kingdom Resident Hotels Full time**Job Ref**:RES1238 **Branch**:The Resident Victoria **Location**:The Resident Victoria, London (South West) **Salary/Benefits**:Competitive salary plus benefits **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:18/08/2025 **Closing date**:01/10/2025 The Resident is an innovative brand of city centre hotels in...
-
Resident Services Officer
2 weeks ago
London, United Kingdom Spencer Clarke Group Full timeSpencer Clarke Group are seeking a **Resident Services Officer**for a Local Authority Client based in **West London.** In this role, you will be the first point of contact for residents, providing exceptional customer service and support on tenancy matters, estate management, and housing services. **Key Duties**: - Support estate inspections, fire risk...
-
Receptionist
2 weeks ago
London, United Kingdom Resident Hotels Full time_**Resident Hotel Kensington is currently recruiting for Receptionists to join their vibrant London teams!**_ The Resident has an impressive track record for guest satisfaction, being in the top 5% on TripAdvisor in all of its hotels - located in Kensington, Soho, Victoria, Covent Garden and Liverpool! We recognise that it is our team members’...
-
Receptionist
2 days ago
London, United Kingdom Resident Hotels Full time_**Resident Hotel Victoria is currently recruiting for Receptionists to join their vibrant London teams!**_ The Resident has an impressive track record for guest satisfaction, being in the top 5% on TripAdvisor in all of its hotels - located in Kensington, Soho, Victoria, Covent Garden and Liverpool! We recognise that it is our team members’...