Administrator

5 days ago

Oldham, United Kingdom Examworks UK Limited Full time

We currently have a vacancy for a Receptionist/Administrator supporting our Assessment Centre in Oldham
Greeting call claimants in a professional manner as they arrive, ensuring all needs are catered for and supporting the assessment centre manager and assessors with admin tasks as required.

We are great at what we do, in fact we are the best AND you can be part of it.

**Duties include**
- Ensure the reception/waiting areas are fit for purpose & maintained throughout the working day
- Book in claimants & follow identity criteria checks
- Ensure claimants are aware of direction in order to meet the Health Professional.
- Photocopy further medical evidence as and when provided by the claimant, sending to address supplied by customer always ensuring adherence to GDPR.
- Assist claimants to re-arrange appointments should an appointment fail to take place.
- Carry out courtesy calls to all claimants for assessments due the following day, re-arranging to an alternative day if required by either the claimant or the company.
- Responsible for medical & administration stationery ordering and stocktake via facilities.
- Manage the signing in and out register in line with H&S.
- Arrange pre
- bookable interpreters when required and proactively check the system for non-common language requests.
- Book taxis for claimants as and when required.
- Co-ordination of any visitors and, in the event of the fire alarm sounding, ensure a roll call is completed for business owned sites.
- Record call volume MI daily and send to manager as directed.
- Completion of all general administrational duties as instructed by line manager including managing of the PIP admin mailbox as per rota.
- Completion of daily CSAT calls in line with process, completion of relevant documents.
- Complete all mandatory training in a timely manor to ensure compliance.
- Report any issues to Line Manager if any concerns are raised.

**What do you get in return?**
- A competitive starting salary
- Paid medical appointments (an hour to attend the doctors or dentist when you need it)
- Charity Match Funding
- Company Parties and Festivals
- Our ENGAGE intranet which offers discounts for retail (shops like JD Sports, Primark and more), eating out and entertainment
- Buy more holidays or sell some back to us for extra cash
- 24/7, 365 days a year access to free help and counselling

**And the usual.**
- 30 days holidays including bank holidays rising with every year to 35.
- Mental Health First Aiders
- Free hot drinks
- Volunteer days
- Continuous training opportunities
- Company Pension
- Working hours are 37.5 between 08.00 - 17.30 core hours are 08.30 - 17.00 Monday to Friday.
- Based in Oldham 0L8 1SG

So if you’re a good communicator, can give great customer service, can manage your own tasks, have good IT skills, you should apply

We are a proud disability confident supporter.

IND2

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