Customer Service Adviser

3 days ago

Bellshill, United Kingdom Search Consultancy Full time

The Company
With multiple offices throughout the UK, this company is well known in their sector, and offer a fun, vibrant and support work environment for their staff. The company specialises in Business-to-Business sales, and provide in-depth training to ensure theirstaff have all the skills and experience required to be a success in the business.
The office in Bellshill, which is a relaxed and fun place to work, is looking to add to their established team. There are 20 highly experienced sales executives that you'll be working alongside who can offer additional support and guidance when required.
The Role
Sales Executive
The role of Sales Executive will be to primarily make outbound Business-2-Business sales calls to companies who have fleets of vehicles. The leads that will be used for the B2B calls will be a mixture of database clients that the company will provide, and therewill be a requirement to source your own leads through market research online.
After bringing on new clients, you will be responsible for account managing these clients for the following 6 months. Within this time, you will build a strong working relationship and ensure that their needs are fully listened to and met.
Duties and responsibilities:

- Maintain a full understanding of the products and services provided
- Maintain and develop new customers
- Use of appropriate sales methods
- Plan and prioritise your sales activities to ensure that targets are met
- Respond to and follow up with sales enquiries
- Delivering a high quality of service, increasing business growth and customer satisfaction
- Log all calls onto the CRM system and other databases used
- Any other duties as required
In return for the above, the Sales Executive will receive:

- A base salary of between £20,000 and £24,000
- OTE Uncapped - Up to £30,000 or above
- Office ran incentives
- An additional day annual leave for your birthday
- Free breakfast in the office
- Monday to Friday working hours of 8.45am - 5.15pm, with an early finish on a Friday
- Fun, supportive and inclusive working environment
- Casual dress office
- Pension
- 4 x salary life assurance
About you
In order to be considered for the role of Sales Executive, you will be motivated, customer focused and target driven. Although sales experience isn't required, if you have some outbound sales experience then this would be advantageous.
You will also have:

- Customer Service experience either within sales, contact centre or retail environment
- Attention to detail and a good level of accuracy
- Excellent communicator
- Willingness to learn new skills
- Inquisitive nature and eager to learn about your customers and their business
- Great telephone manner

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