UX Designer Researcher

**Details**:
**Reference number**:

- 358937**Salary**:

- £52,439- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Grade 7**Contract type**:

- Permanent**Type of role**:

- Analytical
- Investigation
- Market Research
- Operational Research
- Project Delivery**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- UK - Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, Newcastle and NewtownAbout the job

**Job summary**:
We’re looking for a UX designer and researcher to join the Service Design team on a permanent contract.

We’re a small team of 14 who are committed to growing user-centred design skills and best practice across the organisation.

**Job description**:
We need someone that has the ideas and confidence to lead a team, and influence how we do things. And if you’re comfortable working across a service and tackling exciting design challenges, you’re ticking all the right boxes.

**Interview Date**: Tue** **23rd and Wed 24th July

**Location**: Our team works from home most of the time. We meet up in-person every 6-8 weeks. Some project teams choose to meet up more often. We have offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

**Person specification**:
**Your experience**

**Essential - You must be able to**:

- absorb large amounts of conflicting information and use it to produce simple and accessible designs
- design and conduct research for an end-to-end service - for example, you can bring a range of tools and methodologies to the team like A-B testing, in-depth interviews, unmoderated studies and experience mapping
- define and implement a user-research strategy that continuously places our users at the heart of everything we do
- manage a small team of user researchers and be responsible for your team’s personal development and performance
- work alongside other user-centered design disciplines such as other UX Design, Content Design and Service Design
- contribute to a design system
- contribute to a UX roadmap that will guide designers, product management and technical teams
- represent UX and research in cross-functional discussions - both within the Service Design team and the wider business.

**Desirable**

It would be great if you know how to:

- collect data to help inform design decisions - for example, using things like Google Analytics 4.

**Equity, Diversity and Inclusion**

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone - therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

**Benefits**:

- Alongside your salary of £52,439, The National Lottery Community Fund contributes £14,158 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Things you need to know

**Selection process details**:

- Feedback will only be provided if you attend an interview or assessment.**Security**:

- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:

- Open to UK nationals only.**Working for the Civil Service**:

- Please note this Post is NOT regulated by the Civil Service Commission.-
**Diversity and Inclusion**:

- The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).- Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.**Contact point for applicants**:
Job contact:

- Name:
- Jonathan Esland
Recruitment team