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Sales Manager

2 weeks ago

Crawley, United Kingdom Frontier Pitts Full time

Frontier Pitts Ltd is the acknowledged leader in perimeter security equipment, including automatic Gates, Barriers, Bollards and Roadblockers. Our expertise in design and manufacture is the result of over 90 years’ experience and we are accredited to ISO9001.

With around 100 staff based at our headquarters in Crawley, West Sussex, we provide a complete range of services including design, site surveys, manufacture, installation, civil and electrical services, maintenance, spares, repair or refurbishment and fullproject management, all backed up by a fully comprehensive customer service programme.

We are now seeking a Sales Manager to oversee all of the sales office functions and support the team.

The following list of duties is not exhaustive.

**Principle accountabilities**
- Manage direct reporting staff, including office cover for sickness and holidays
- Recruit, induct and train new staff, provide ongoing training for existing staff
- Deal with HR matters, including offer letters, contracts, job descriptions, PIP plans
- Prepare quotations from tender or enquiries, together with costing document
- Check quotes prepared by team members to ensure accuracy of wording and pricing
- Deal with incoming calls and sales enquiries
- Check order processing paperwork and amend errors where required
- Update sales forecast information, sales order figures and order processing log sheet
- Deal with sales in box and answer 'Purechat’ web chat enquries
- Arrange sales meetings, prepare and present sales overview
- Raise purchase requisitions for various expenditure
- Prepare quarterly commission figures and advise payroll of payment amounts
- Attend weekly 'Right First Time’ meetings to discuss improvements
- Amend quote, estimate and other template documents
- Update price lists annually and when other changes are needed
- Review sales processes and sales procedure for internal and quality manual purposes
- Deal with accounts and operation queries on current and completed projects
- Review subcontracts and negotiate terms with main contractors
- Carry out credit searches and agree credit terms with customers
- Chasing up quoted work and monitoring quote in anticipation of an order
- Maintain customer database on specialised software (Eagle)

**General office Duties**
- Signing for and checking postal/office deliveries
- Sorting external mail and distributing it to the relevant department
- Frank outgoing mail and leave ready for postal collection
- Dealing with reception visitors and greeting guests
- Liaise with other departments as necessary to ensure continued improvements to customer service and internal communications
- Negotiate annual deal with Recruitment website and Database information supplier

**Nature and scope**

The person appointed will be highly motivated, enthusiastic, pro-active and organised, with a strong customer focus.

This is a key position within the organisation and requires a high level of commitment and responsibility. It is a varied role, and the post holder will demonstrate an ability to multitask calmly and efficiently within a busy and demanding environment.

The post holder will be required to attend trade shows or exhibitions for networking opportunities and to gain new product knowledge.

**Key skills**
- Minimum 2 years’ experience within a similar role, ideally within a sales office role, but

formal qualifications are not required
- A working knowledge of Eagle software will be an advantage, but not essential as training

will be given
- Highly motivated team player with a desire to meet targets and seek new business

Opportunities
- Ability to work under pressure and on own initiative
- Adaptability
- 'Solutions not problems’ attitude
- Strong customer focus
- Microsoft Office skills essential (Word, Excel, Powerpoint and Outlook)
- Excellent communication skills, both written and verbal

The working hours are 8.30 - 5.00pm or 9.00 - 5.30pm, however you will be required to work such hours as it necessary to carry out the role.

**Company Benefits**:
At Frontier Pitts, we offer the opportunity for career development within a professional and friendly safe working environment. We value our employee’s and strongly support and encourage individuals, whilst offering the opportunity to work on projects ofdiffering sizes within a variety of industry sectors.
- A competitive salary package
- Pension scheme after a qualifying period
- Access to Manor Royal discounts and offers, including reduced rate travel

**Equal Opportunities**:
Frontier Pitts Ltd Limited is committed to equal opportunities for all and we do not discriminate on the grounds of race, religion or belief, sexual orientation, gender reassignment, marital or civil partner status, sex, disability or age