Rta File Handler
3 days ago
**RTA Motor Fast Track File Handler**
Working in our Non Delegated Authority (NDA) motor unit, the role of 'file handler' is to handle a caseload of mainly fast track litigated motor instructions on behalf of key insurer clients, from issue of proceedings through to Trial. There may also bea selection of non-litigated, small claims to deal with if they fall into the NDA remit.
**Key Accountabilities**:
- Reviewing files, noting and abiding by Client Guidelines
- Knowledge of litigation, the CPR Rules and Court procedures
- Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure.
- Draft reports confirming Strategy and agreeing the most suitable approach with the client.
- Draft legal documents and comply with Court orders/deadlines
- Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate.
- Undertaking negotiations with Third Party Solicitors
- Liaising with Insured and Insurers and Brokers where necessary
- Ensuring 'actions’ are carried out as per Action Lists in Case Management System
- Undertaking Court Hearings
- Ensuring relevant tasks are delegated to the paralegals
- Accurately recording time and management information
- Accurately processing bills in accordance with Client Guidelines
- Ensuring files are kept within ISO 9001 guidelines
- To ensure compliance with the SRA Code of Conduct
**Recruitment Criteria**:
- Sound and practical experience of handling Fast Track RTA litigated files is essential, with evidence of managing own case load and reporting skills
- Liaising with and drafting instructions to Counsel
- Experience of managing fixed fees whilst delivering quality
- Good telephone negotiation skills
- Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless
Have the ability to:
- Work as part of a Team
- Use own initiative
- Plan and prioritise workloads and effectively use delegation
- Remain calm under pressure
- Recognise when sensitivity and tact are required
- Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion
- Follow work processes and keep to Strategy
- Ability to make decisions
- Good standard of education - 5 GCSE’s grade C/5 or equivalent including math and English
**Salary / benefits**:
**Values**
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
**Keoghs values**
- We listen, are down to earth and supportive
- We work together towards a common goal
- We’re friendly with a can do attitude
- We care about our clients
- We evolve
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