Estates and Facilities Administrative Officer

**Details**:
**Reference number**:

- 403643

**Salary**:

- £25,159
- A Civil Service Pension with an employer contribution of 28.97%

GBP

**Job grade**:

- Administrative Officer

**Contract type**:

- Permanent

**Business area**:

- VCA - Estates

**Type of role**:

- Administration / Corporate Support
Estates
Operational Delivery
Property

**Working pattern**:

- Flexible working, Full-time

**Number of jobs available**:

- 1

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Bristol

**About the job**:
**Job summary**:

- Have you got a keen interest in establishing your skills and knowledge in estates and facilities management?
- Can you thrive in a fast-paced environment, handling multiple tasks and helping others?
- Are you an effective communicator with outstanding customer service skills?
- Do you want to work in an organisation where your contribution will make a real difference and will be valued by many?

If you are looking for a role with real impact, come and join our Estate and Facilities Management team. You will be at the heart of the day to day running of the Vehicle Certification Agency (VCA), ensuring our staff and any external visitors are kept safe, and our estates maintained to an exceptional standard.

**About Us**

Our work is focused on improving vehicle safety and environmental protection by providing robust testing and certification to national and internationally recognised standards. We are a part of the Department of Transport as the designated UK Vehicle Type Approval Authority. With more than 40 years’ experience, we have become one of the largest and well-respected approval bodies around. This position has been built on a reputation for technical expertise and quality, which is at the heart of everything we do, and what you could be a part of.

**Job description**:
To enable us to work efficiently and safely as an Agency, we require a proactive and delivery focused Estate and Facilities Management team. You will play a key role in the daily running of our businesses, supporting a range of tasks and responsibilities within the team.

If you are seeking a varied role, this position offers a mix of office-based and practical activities which may also involve you travelling to our UK-based offices for support. Interactions with staff, stakeholders, contractors, customers and visitors will require you to be an effective communicator who takes pride in your work; clearly demonstrating our organisational values in everything you do.

Working across the whole of the Agency, you will have the opportunity to develop your skills and knowledge in your role and team, as well as working with others to understand the requirements and impact of the work they do. Online and in-person training will be of immediate benefit and accessible for you to deliver additional support in your role, as an onsite first aider and fire marshal. You will also be involved in promoting available courses and key messages regarding estates and facilities, collaborating with Corporate Affairs to engage audiences across the VCA’s internal and external communication platforms.

We are committed to all staff achieving a healthy work-life balance, with flexible working and policies to encourage this. Our inclusive community of staff will ensure you feel a valid part of our team and will support you to achieve your best.

**Your main duties will include but will not be limited to**:

- Proactively support the delivery of a wide range of onsite facilities functions to ensure a high quality, efficient and safe work environment for all colleagues internally and for external customers, contractors and visitors.
- Take responsibility for day-to-day buildings maintenance with practical support where appropriate and ensuring legislative compliance through pre planned maintenance systems, inspections and basic testing.
- Contributing to communications for the VCA’s internal audience on Estate and Facilities updates.
- Raise purchase orders and goods receipting invoices.

**Person specification**:

- Excellent organisational and administrative skills.
- Ability to prioritise conflicting tasks whilst working to tight deadlines.
- Excellent communication skills with a good telephone manner.
- A good understanding of, and strong commitment to delivering high quality customer service.
- Must be flexible, adaptable and keen to improve and to learn new skills.
- Full UK driving license.
- Willingness to travel to the VCA’s UK sites, as and when needed, to provide Estate support.
- Willingness to work towards a First Aid qualification.
- Willingness to work towards a Fire Marshall qualification.

For further information, please see the attached Role Profile.

**Additional Information**

**Licences**:

- Full UK Category B Driving Licence is essential
View or share your driving licence information - GOV.UK

**Qualifications**:

- Level 2 qualifications in Maths and English, i.e. GCSE