Community Support Officer

2 weeks ago

Edinburgh, United Kingdom University of Edinburgh Full time

**UE03 £19,893 - £21,197 per annum, pro-rata + 5% Premium Band Uplift**

**Accommodation, Catering and Events**

**Open Ended**

**Part Time, 28.75 hours per week**

**1 Post**

**The Opportunity**:
The team provides professional, highly visible frontline services including; student welfare, safety, security and logístical services across our residential estate to ensure our student residents and all service users have safe and well-maintained accommodation.

**Your skills and attributes for success**:

- Experience of a helpdesk or similar environment, offering response services to customers and members of the public
- The ability to work calmly and efficiently under pressure
- The ability to show initiative and to act on that initiative where necessary
- Ability to convey, accurately and succinctly, verbal and written communication

Click here for a copy of the full job description

**As a valued member of our team you can expect**:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits **pension scheme **, **staff discounts, **family friendly initiatives **, flexible working and much more. Access our **staff benefits page **for further information and use our **reward calculator **to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Interviews will be held week commencing 5th December

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our **right to work **webpages.

As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.

Accommodation, Catering and Events (formerly Accommodation Services) provides catered and self-catered residential accommodation for over 9,000 students, including community and welfare support through its Residence Life service. We also operate 17 cafes and a range of other catering products to students and staff across the University estate. Under our commercial brand, Edinburgh First, we deliver hotel accommodation options to around 200,000 guests each year plus an extensive selection of conference, catering and event services to over 2,000 events.

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