Team Administrator
1 week ago
**Job Title**: Team Administrator
**Location**: Plymouth
**Contract Type**: Full-time, Monday-Friday
Ventro, Firntec and LivGreen are an exciting group of companies focused on fire-safety services and net zero retrofit. As the Team Administrator, you will work closely and effectively with the Pre-Construction Manager. This is a vital role within the business providing support and assistance to our site-based surveying team; pricing and scheduling surveys required by our clients and assigning them to the surveying team.
**Duties and Responsibilities**
- Managing surveyor diaries.
- Plan surveys; taking into consideration the surveyor/client location.
- Provide excellent customer service.
- Schedule and assign required surveys to surveying team.
- Organise overnight stays including booking of hotels and travel as required.
- Liaising with clients and residents and keep them updated on their survey and its progress.
- Sending out resident letters; surveying date/surveyor name to be included.
- Establish and maintain positive relationships with staff, clients, and residents.
- Collate all notes, videos and photos if required.
- Complete full cost estimates; providing accurate and timely estimations.
- Prioritise requests made via the estimating requisition sheet; based on timescale/urgency
- Researching item costs including materials, labour, equipment etc.
- Review architectural plans - including floor plans.
- Experience of delivering exceptional customer service and will continuously work to provide a customer first culture
- Previous administration/scheduling experience beneficial
- Good Communication skills
- Organised
- Attention to Detail essential and ability to prioritise workload
- Ability to work well under pressure and within given timescales.
- Pricing/estimating experience is preferred.
As the Surveying Team Co-ordinatoryou will work closely and effectively with the Pre-Construction Manager.
This is a vital role within the business providing support and assistance to our site-based surveying team; pricing and scheduling surveys required by our clients and assigning them to the surveying team.
**Job Types**: Full-time, Permanent
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Schedule:
- Day shift
- Monday to Friday
Application question(s):
- Do you have scheduling experience?
Work Location: In person
Reference ID: STC-VFM
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