Clinical Administrator

Mowbray Square Medical Centre is a purpose built site shared between East Parade Surgery, Park Parade Surgery and The Spa Surgery. Together, the three practices form the Mowbray Square Primary Care Network (PCN) which is responsible for approximately 30,000 patients.

Each Practice have their own team of GPs, Nurses, Pharmacists, Managers and Receptionists. These are supported by well-organised and professional shared teams who provide services to all 3 practices within the Mowbray Square PCN.

You will be working within the shared Data Quality Team, being responsible to the Shared Teams Manager.

CLINICAL ADMINISTRATOR - Data Quality Team

37.5 hours a week, to be split over 5 days.

£11.44 an hour

We offer membership of the NHS Pension Scheme and BUPA membership

References will be required.

Due to the nature of the role a Disclosure and Barring Service (DBS) check will be required by the successful applicant.

We are seeking to recruit a Clinical Administrator to join our Data Quality team. This is an exciting opportunity to join a dynamic, busy administrative support team in modern, purpose-built premises.

We are looking for a motivated individual to join the team and support our clinicians to deliver high quality patient focused care.

This role is office based and primarily not patient facing. Training will be given on all aspects of the role as required.

**Job responsibilities within the Data Quality team**:
**Assigning Documents**
- Conduct required checks to ensure that each patient document received is processed correctly and assigned onto the correct patient’s record resolving any queries arising.

**Coding Documents**
- Process and code letters/documents accurately and comprehensively as per the agreed guidelines.
- Assign to a clinician or file each document as appropriate in line with agreed policy.
- Develop a comprehensive understanding of the contents of the clinical coding guidance and maintain knowledge by keeping up to date with changes that are issued.

**Processing Incoming Data and Generating Outgoing Communications to Patients**
- Summarise medical records for new patients joining the practices.
- Process incoming results for patients according to protocols..
- Facilitate the provision of full online access for patients who have applied to view their medical record.

**Confidentiality**:

- While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

**EDUCATION /QUALIFICATIONS**
- Educated to GSCE level including Maths and English C/6 or above - **essential**:

- Secretarial Qualification - **desirable**

**KNOWLEDGE & EXPERIENCE**
- Knowledge of Primary Care and GP Practices - **desirable**:

- Experience of clerical/data type work - **essential**:

- Experience of medical record terminology/summarising - **desirable**:

- Knowledge of the SystmOne computer system - **desirable**

**DEMONSTRABLE SKILLS IN**
- Keyboard skills - **essential**:

- Computer Literacy - Microsoft Word/Outlook - **essential**:

- Problem Solving - **essential**:

- Organisational skills - **essential**:

- Attention to detail - **essential**:

- Methodical approaches to work - **essential**:

- Excellent written communication skills - **essential**:

- Working well under pressure - **essential**:

- Prioritising multiple tasks - **essential**:

- Willingness to adapt to change - **essential**:

- Self-motivation - **essential**

**ADDITIONAL**
- Flexibility around working hours**:

- essential**

At times the needs of the service mean staff are asked to cover their colleagues. We try to minimise how often we ask staff to to this, but flexibility is a requirement of this job.

**Job Types**: Full-time, Permanent

Pay: £11.44 per hour

**Benefits**:

- Company pension
- Private medical insurance
- Sick pay

Schedule:

- Day shift
- No weekends

Work Location: In person

Application deadline: 11/10/2024