Quality and Compliance Coordinator

**Role: Quality & Compliance Coordinator**

**Location: Hybrid (home, office-based, time in service locations)**

**Salary: starting salary £37,500**

**Hours: Full time, 37.5 hours per week**

**Contract: Permanent**

Are you passionate about leading by example in the Health and Social Care sector? then we may be your perfect fit

We’re looking for a **Quality & Compliance Coordinator** to join our team - an experienced social care professional to support us on our journey to excellence.

At Millennium Support, we don’t just provide support - we create opportunities to enable people to live lives to the full. We exist to support people to live the lives they choose. We’re here to develop people’s potential and promote independence. Everything we do puts people at the centre.

**Why This Role Matters**

Quality is at the heart of what we’re about here at Millennium Support. This role is about more than policies and audits - it’s about **championing people’s rights to safe, empowering and high-quality support.**

Your work will help us understand what’s working well and what needs to change - supporting our teams to continuously grow, adapt and improve. You’ll help us deliver our commitment to excellence and ensure that we don’t just meet standards, we raise them.

**What You'll Be Doing**

As a Quality & Compliance Coordinator, you’ll be at the heart of our quality mission - supporting continuous improvement across our services. Your role will directly contribute to ensuring that the people we support receive the highest possible standards of support every day.

You’ll be responsible for:

- Taking part in regular quality reviews of our services, across residential and supported living services.
- Leading on thematic reviews - identifying themes and trends, areas of good practice and developing insightful reports that drive quality improvement.
- Monitoring and assessing compliance with internal policies and procedures, CQC regulations and best practice standards.
- Spending time in services - supporting operational teams to identify and delivery quality improvements.
- Assisting the Head of Quality & Governance to monitor and review quality assurance and improvement processes to ensure they are fit for purpose.
- Create opportunities for people to provide feedback on the quality of services and their experience of support.
- Building effective working relationship with operational teams and colleagues in other departments to maintain a focus on quality.
- Championing our vision and values in everything you do - with a focus on excellence, inclusion and collaboration.

**What You’ll Bring**
- Proven experience in adult social care.
- A strong understanding of regulatory and compliance frameworks.
- Proven skills in quality assurance and quality improvement.
- Strong attention to detail.
- A strong operational grasp of supported living and residential support services.
- Excellent communication skills, with a proven ability to build positive relationship across teams.
- A Level 5+ management qualification.
- A UK driving licence and access to a vehicle.
- Above all, a deep commitment to doing the right thing and supporting others to do the right thing.

**Why Join Millennium Support?**

We’re driven by people and by a shared mission to deliver excellence in everything we do - with a real focus on working with people to enable them to lead fulfilling lives - it’s why we exist. When you join us, you’ll be part of:

- A starting salary of £37,500, plus a great benefits package
- The chance to work with a dedicated team of people, who work with a collaborative mindset, and ensure your voice is heard.
- An organisation that values your wellbeing, with flexible working and a genuine focus on balance.
- Ongoing investment in your professional development.

**Dates for the diary**

We will be holding our assessments for this role on the following dates, so do check your diary before applying
- **Stage 1 - Interviews to take place :23-24 September**:

- ** Stage 2- A visit to one our services: 2-3 October**

**Ready to join our team?**

If you’re ready to join us and make a real difference to people’s lives, we’d love to hear from you.

**The Closing date for this role is Monday 15 September.**

We are unable to offer international sponsorship

INDHP