Business Skills Coach

**Purpose of the position**

To deliver high quality training programmes that develop Apprentices’/learners knowledge, skills and behaviours as required for their Level 3 or Level 5 Programme. Complete individual Apprentice/learner learning, assessments, reviews and completions in atimely manner as set by management, achieving or exceeding the required quality standards. To support all elements of the Apprentice/learner journey, including preparation for Gateway for Standards Apprentices, providing Apprentices/learners with constructive,professional and relevant feedback and support in order for them to gain the Apprenticeship Standards and/or qualifications, as appropriate.

**Core tasks and responsibilities**
- Provide and deliver a high quality, robust, individualised programme that supports the Apprentice/learner’s journey in relation to the knowledge, skills and behaviours required for their programme
- Input to initial assessment, eligibility, pre-enrolment and induction processes to ensure Apprentices/learners starting points are accurately recorded and their programme of learning reflects this information
- Provide coaching and mentoring to, and arrange visits, either face to face or remotely with Apprentices/learners to develop workplace knowledge, skills and behaviours as part of their qualification and/or Apprenticeship in order to progress and completeApprentices/learners in a timely manner
- Observe Apprentices/learners in the workplace and/or virtually against criteria laid down by the relevant awarding body and give feedback as appropriate
- Effectively use the SmartAssessor e-portfolio/VLE to support and progress Apprentices/learners on their programme/s
- Conduct assessments, where required, to monitor Apprentice/learner development and to generate evidence towards the qualification/end point assessment within set timeframes and to achieve targets set by management in a timely manner
- Provide constructive, professional and relevant feedback to Apprentices/learners in relation to their qualification and/or Apprenticeship Standard
- Utilise all available and appropriate technology in the delivery of learning programmes to support and develop Apprentices/learners knowledge, skills and behaviours effectively and efficiently
- Deliver classroom and virtual training sessions to coach Apprentices/learners in business and management skills and to support and develop skills, knowledge and behaviours to successfully gain the qualification/Apprenticeship
- Ensure strong knowledge, skills and behaviours are acquired to enable high levels of success for Apprentices at end point assessment
- Ensure own assessments, where required, are accurate and achieve internal quality assurance rates set by management
- Carry out formal progress reviews with Apprentices/learners and complete paperwork and administration within agreed timescales
- Ensure that own allocated Apprentices/learners are progressing in line with their target achievement dates and liaise with the Programme Manager/s for the purpose of monitoring the progress of qualification/standards achievement
- Track and report progress of planned learning, maintaining records throughout the Apprentice/learner journey ensuring full compliance with Ofsted, ESFA and other regulatory bodies
- Promptly identify situations requiring periods of absence from the programme or potential issues or risks and submit accurate paperwork as required and in a timely manner
- Ensure that Apprentice/learner records are accurately maintained, including records held within MIS systems, e-portfolio and online learning systems
- Assist with ongoing development of the programme to ensure resources are current and relevant
- Complete Apprentice visits, either virtual or to other sites and locations, when required or as directed by management
- Quality assure the work of other Coaches where qualified, directed to do so and in a timely manner
- Maintain positive relationships with Apprentices/learners, business partners and all other stakeholders to ensure Pearson TQ retains and gains business
- Coach and mentor Apprentices/learners to develop positive attitudes towards learning and studying
- Attend standardisation and team meetings as required
- Identify, complete and record appropriate annual Continuing Professional Development (CPD) activities that maintain your ability to support the delivery of programmes and Apprenticeships
- Assist in the support and delivery of other qualifications/programmes when required
- Be flexible over hours of attendance/work, including evenings and weekends where required
- Cover for other Skills Coaches where required and directed to
- To undertake any other duties as may be required from time to time

**Qualifications**

**Training / Competencies**
- Hold relevant assessor/teaching/training qualifications
- Highly motivated, flexible and adaptable
- Excellent communication skills
- Proven coaching and mentoring skills
- Outstanding interpersonal and presentation skills
- Good IT skills
- Work under own supervision
- A flexible approach to a varied workload

**Essential**
- Qualified trainer and assessor with at least 5 years training and delivery experience within the Apprenticeship business skills sector including experience in delivery of Level 3 **and** Level 5 leadership programmes
- Industry competence and experience in a management role
- Can demonstrate effective learner and caseload management
- Can demonstrate use of technology to support effective and efficient delivery
- Can consistently demonstrate operating as an outstanding or minimum good trainer/assessor, through previous OTLA and standardisation observations
- Proven ability to work in a target driven environment and track record in successfully achieving targets
- Excellent written skills to enable detailed feedback and target setting of objectives

**Desirable**
- Delivery experience of CMI Qualifications
- A relevant Management qualification at Level 5 or above
- Experience of Ofsted inspections
- Understanding of ESFA funding requirements

Learning is the most powerful force for change in the world. More than 20,000 Pearso