Customer Support Engineer
5 days ago
**Customer Support Engineer/Administator**
**Temporary ongoing role**
**37.5 hours per week ( times by mutual agreement) Monday to Friday**
**£12.,00 pay rate per hour**
**Near Poole**
**Free Parking**
**Lovely friendly company**
**Responsibilities & Duties of Cusyomer Support Engineer/Aministrator**
Perform customer support in all aspects of the supply of parts and services, to applicable
technical, cost and time constraints.
- Manage supplier quotes
- Purchasing parts
- Receive deliveries.
- Despatch orders, including preparation of export paperwork.
- Filing of paperwork and softcopy file.
Use Sage 50 Accounts to manage customer and supplier records.
Provide information for customer reporting as required.
Work to company standards and procedures.
Support engineering staff as required.
Carry out any other appropriate duties as may be reasonably requested by the company.
With some light packaging in their warehouse
**Skills and qualifications for the Customer Support Engineer/Administrator**
**Essential**:
Experience of sales administration / customer support, responding to customer
enquiries and performing item procurement.
Sage 50 Accounts experience.
Microsoft Office (Word, Excel) experience.
Good organisational, communication and inter-personal skills.
Ability to work on own initiative, to high standards and to deadlines.
Practical and innovative in problem solving.
Desirable but not essential
Some familiarity with 3D CAD packages.
A qualification in a technical engineering discipline.
The role is based near Poole and in an engineering environment
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