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Showroom Samples Assistant

2 weeks ago

London, United Kingdom Burberry Full time

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

**JOB PURPOSE**:
As our **Showroom Samples Assistant,** you will be working closely with our internal teams to ensure our sample set used for shoots and campaigns is managed, tracked and maintained to an exceptional standard, using a variety of systems and trackers to ensure consistency and precision within movements of the sample set.

**This Showroom Samples Assistant role is offered on a full time, permanent based in our iconic Horseferry House offices in Westminster, London. Due to the nature of this role, we will require you to be in the office 5 days a week (Mon-Fri). During busy periods, some evening/weekend working may be required.**

**RESPONSIBILITIES**:

- Maintaining our Launchmetrics system, ensuring all samples are verified, correct imagery is uploaded and any overdue samples are being recalled
- Tracking showroom samples using Launchmetrics and Excel, ensuring product inventory is up to date and that reporting/audits required are using accurate information
- Managing ad hoc sample requests, flagging cross functional sample clashes and escalating to management if needed
- Understanding the product life cycle, from signing out processes, returns procedures and any required sample care
- Supporting in any shipping activities, partnering with Trade Compliance and Logistics teams to ensure all documentation is correct and complete
- Awareness and understanding of the samples critical path and upcoming key initiatives, campaigns and projects
- Maintaining sample storage areas and back of house standards, ensuring sample care is always upheld and reflecting a luxury image at all times, including inventories

**PERSONAL PROFILE**:

- Experience/understanding of samples management
- Experience using Launchmetrics/PLM systems desirable
- Excellent working proficiency with Office 365, specifically Excel (intermediate), Powerpoint and Outlook
- Exceptional communicator, and fluent in English (verbal and written)
- Attention to detail, organisation skills and able to prioritise effectively
- Passionate about luxury products and the fashion industry