Salesforce Administrator

DeepL, Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe.

Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

**What sets us apart**

We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart.

When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it's because of the products that have helped countless people worldwide, or maybe it's because of our shared goal of improving communication for individuals and businesses worldwide. What we're certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees.

**What **will you be doing at DeepL?**

In the Salesforce Platform team, we enable GTM Teams in driving growth for DeepL by building secure, reliable and scalable solutions on the Salesforce and Hubspot Platforms. The result is a system architecture that reflects our business processes and allows every user to unlock the full potential of Salesforce.

As a Salesforce Administrator at DeepL, you will solve business problems by customising our Salesforce Platform. You will build, configure, and automate technology solutions to deliver business value. You will be one of the SMEs for everything Salesforce related, making sure that questions are answered on time and providing the right information / sharing best practices.

**Your responsibilities**
- User management (setting up new users, managing organisation-wide default permissions, role hierarchy)
- Platform customizations (fields, page layouts, creation of flows, etc.)
- Creating reports and dashboards
- Security and data management
- Training new users on using Salesforce
- Confirm and analyse requirements for User Stories included in the sprint
- Support users through different channels (slack, Jira, etc)
- Create functional documentation during the implementation phase as well as support in documenting the status quo

**Qualities we look for**
- 2+ years of experience in Salesforce Sales Cloud, specifically in SaaS processes
- Hands on experience in building and managing Quote-To-Cash processes in the Salesforce platform
- Ability to work in a fast paced, constantly evolving environment
- You can think across multiple teams requirements, multiple regions, and work cross-functionally to deliver results
- Salesforce Certifications are a plus

**What we offer**
- ** Diverse and internationally distributed team**: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
- **Open communication, regular feedback**: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together.
- **Remote work, flexible hours**: whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, Austin, or Tokyo, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements.
- **Regular in-person team events**: we bond over vibrant events that are as unique as our team, from local team and business unit