Parts Advisor Apprenticeship

2 weeks ago

Sunderland, United Kingdom Pulman Group Full time

**What does a Parts Advisor do?**

A Parts Advisor is a key role interacting with all areas of the business including sales, service and customers.

Some of the duties can include:

- Involvement in the pre-planning of the business day to ensure a seamless customer experience. This can include the consistent delivery of basic customer service and meeting and exceeding customer expectations
- Receiving, moving, and storing stock, including specialist tools for the workshop
- Keep records and writing up orders
- Managing returns
- Processing payments
- Organising displays to promote vehicle parts

You’ll develop knowledge of Volkswagen products to understand the purpose of vehicle parts and how they function. The work is diverse and you’ll be working both behind the scenes receiving deliveries and at the front desk, building strong relationships with our customers.

You will be enrolled onto a Customer Service qualification.

You will be based at our Volkswagen dealership in Sunderland.

To be an extraordinary Parts Advisor Apprentice, you will need the right qualifications to start you on your learner journey, this is a minimum of GCSE (or equivalent) in English & Maths 9 - 4 (A - C).

If you are imaginative, like a challenge and problem solving, then a Parts Advisor Apprenticeship could be the right programme for you.

**Benefits**:

- Full time paid employment whilst learning
- 25 days holiday per annum plus bank holidays
- Uniform supplied and refreshed yearly
- Company pension
- Free eye test, dental check up and flu jab annually
- Company events

**About Pulman**:
At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT and ŠKODA, with sites in Durham, Sunderland & Cramlington. With over 260 people across our group, we are truly one big Pulman family. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.

**How to apply**

If you think you have what it takes to succeed in an exciting and challenging career in the motor industry, then this could be the opportunity for you.

Share your expertise and experience and tell us why you are the perfect fit for our team

At Pulman Group we take your privacy seriously. We will not pass on your details to a third party. We are also committed to keeping your data safe and secure. To find out more information about how we use your data and your data rights you can view our recruitment policy.

Pay: £6.40 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount
- Free flu jabs
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person

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