Collections Associate

1 week ago

South East, United Kingdom New Leaf Search Full time

**Job description**:
J3124 - Our client is seeking a **Collections Associate** to ensure the effective and timely collection of asset finance arrears by maintaining a proactive Recoveries strategy in accordance with the company policies and procedures.

**Salary**: £30,000 - £35,000 plus excellent benefits. Location: UK, South of England (Hybrid).

**KEY RESPONSIBILITIES**:

- Manage a portfolio of customers in arrears, making sure they are contacted in a timely manner to: obtain reasons for non-payment and to seek confirmation and commitment to clear the arrears & bring the account up to date.
- Telephone arrears customers within agreed timescales and obtain comprehensive understanding of the customer situation.
- Assess each arrears case and make recommendations to the Recoveries Manager, as to the most appropriate action to resolve the case.
- Complete ‘Early Warning List’ report & highlight any cases for concern to Recoveries Manager.
- Ensure all arrears cases have clear up to date notes on the lease administration system reflecting the current status & proposed next actions.
- Liaise with Asset Management to obtain an up to date valuation & highlight any potential shortfall to the Recoveries Manager, so a provision can be considered.
- Where arrears accounts require rescheduling, novation or re-write, refer to Recoveries Officer for completion.
- Prepare & document Asset Substitution requests & forward to Credit for authorisation.
- Prepare arrears and portfolio information for management as required.

**PERSON SPECIFICATION**:

- Minimum of 1 years’ experience within Asset Finance Collections or Arrears
- Good working knowledge of the following Microsoft products: Word, Excel and Outlook
- Thorough, organised, motivated and accurate
- Good team player, but equally effective working on their own
- Able to prioritise, manage time effectively and meet deadlines

**_We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing. _**

**_Applicants will only be considered with relevant in-country experience._

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