Accounts Receivable Associate

2 weeks ago

East Dereham, Norfolk, United Kingdom Zipwater Full time £25,000 - £40,000 per year

Zip Water is a global leader in providing advanced drinking water solutions, including filtered boiling, chilled, and sparkling water.

We are currently seeking a Accounts Receivable Associate to join our team.

This role reports to the AP and AR Manager (Credit Control & Relationship Management) and is responsible for executing general accounts receivable activities related to credit management and relationship management.

As the AR Associate, you will be a motivated and improvement focused individual, who possesses planning & organisation, customer service, operational, communication and interpersonal skills.

Key Responsibilities:

  • Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes.
  • Ensuring timely cash collection and recording of customer debt.
  • Responsible for resolving, negotiating and concluding debt cases with both internal and external customers.
  • To maintain accurate administration of customer account and case notes.
  • Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt.
  • Generate and send out customer invoices and statements.

In this position, you will collaborate closely with other departments to address customer inquiries, ensuring a positive customer experience while adhering to accounting principles.

Requirements

The ideal candidate will have:

  • A background in accounts receivable or general accounting.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office, particularly Excel.
  • Experience with accounting software or ERP systems.

  • Attention to detail and accuracy in data entry and reporting.

  • Strong oral, negotiation and written communication skills

  • A proven track record of providing strong customer service

If you are driven, organised, and looking for a new challenge, we would love to hear from you

Benefits
  • 25 days annual leave plus the option to buy additional holiday days
  • Enhanced maternity, paternity and grandparent leave
  • Life Assurance
  • Company seasonal events
  • A market leading company pension
  • Employee rewards and discounts through Perks at Work
  • Culligan product discounts
  • Opportunities for career progression across the wider Culligan Group
  • Option to join Health Care Cash Plan
  • 24/7 access to Employee Assistance Programme through Health Assured and well-being programs

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