Current jobs related to Service Desk Manager - Manchester - Applause IT
-
Service Desk Manager
4 days ago
Manchester, United Kingdom Clarify Consultancy Full timeOverview Our client, a national technology company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, youll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and...
-
Service Desk Manager
3 weeks ago
Manchester, United Kingdom Premier Group Full timeService Desk Manager – 6-Month Contract (Manchester) Day Rate: Up to £300 (Inside IR35) Start: ASAP Overview We’re looking for an experienced Service Desk Manager to join a major FMCG organisation in Manchester. This is a 6-month contract covering a long-term absence within the team. You’ll be responsible for leading the service desk function,...
-
Service Desk Manager
3 weeks ago
Manchester, United Kingdom Premier Group Full timeService Desk Manager – 6-Month Contract (Manchester)Day Rate: Up to £300 (Inside IR35)Start: ASAPOverviewWe’re looking for an experienced Service Desk Manager to join a major FMCG organisation in Manchester. This is a 6-month contract covering a long-term absence within the team. You’ll be responsible for leading the service desk function, ensuring...
-
Service Desk Manager
3 weeks ago
manchester, United Kingdom Premier Group Full timeService Desk Manager – 6-Month Contract (Manchester) Day Rate: Up to £300 (Inside IR35) Start: ASAP Overview We’re looking for an experienced Service Desk Manager to join a major FMCG organisation in Manchester. This is a 6-month contract covering a long-term absence within the team. You’ll be responsible for leading the service desk function,...
-
Service Desk Manager
1 week ago
Manchester, United Kingdom Charles Simon Associates Ltd Full timeCharles Simon Associates are currently looking to recruit a Service Desk Manager for our global prestigious client based in Central Manchester. **Salary**: Up To £55,000 per annum + Car Allowance **Location**: Central Manchester **Skills/Requirements for the Service Desk Manager**: - Previous experience as a manager is vital for this role - Must still...
-
Service Desk Manager
2 weeks ago
Manchester, United Kingdom Robert Walters Full time**Service Desk Manager needed! 6-month contract/ £350 per day/ Manchester based (Hybrid working)** They are currently undertaking a multi-year project replacing a variety of legacy systems with a single system ERP System. This will need to be supported by a secure, robust, modern, fast and well-supported IT Infrastructure. **Service Desk Manager needed!...
-
Senior Service Desk Analyst
2 weeks ago
Manchester, United Kingdom Government Digital Service Full timeJoin to apply for the Senior Service Desk Analyst role at Government Digital Service. Location: Bristol and Manchester. The Government Digital Service (GDS) is the digital centre of government, responsible for setting, leading and delivering the vision for a modern digital government. As a Service Desk Analyst (Atlassian Tools), you will be the first point...
-
Service Desk Manager
3 weeks ago
Manchester, United Kingdom Premier Group Full timeService Desk Manager – 6-Month Contract (Manchester) Day Rate: Up to £300 (Inside IR35) Start: ASAP We’re looking for an experienced Service Desk Manager to join a major FMCG organisation in Manchester. This is a 6-month contract covering a long-term absence within the team. You’ll be responsible for leading the service desk function, ensuring...
-
IT Service Desk Apprentice
2 weeks ago
Manchester, United Kingdom PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN Full time £24,312 - £30,000 per yearSalary£24,312Contractual hours36BasisFull TimeJob category/typeICTDate posted15/10/2025Job referenceREQ000171Please note, we reserve the right to close the advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible.Closing date: 29 October 2025 (we reserve the right to close the advert early)Assessment centre...
-
IT Service Desk Apprentice
2 weeks ago
Manchester, New Hampshire, United Kingdom Parliamentary and Health Service Ombudsman Full time £20,000 - £35,000 per yearPlease note, we reserve the right to close the advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible.Closing date:29 October 2025 (we reserve the right to close the advert early)Assessment centre dates:w/c 24 November 2025Course duration:1 year and 4 monthsFixed term contract:18 monthsThe Parliamentary and...
Service Desk Manager
2 weeks ago
**Service Desk Manager - ITIL, Support, Zendesk**
**Manchester (Hybrid Working) - £35,000 - £45,000 + Benefits**
Applause IT are looking to recruit a Service Desk Manager with experience helping to drive forward a service desk and delivering the demands of internal/external customers. This individual is sought by an exciting client in the travel industry based in Manchesterbut offering hybrid working.
The Service Desk Manager will primarily oversee and manage a team responsible for the delivery of IT Support ensuring customers are kept updated on the progress of their support issues. The role will be dynamic and flexible, perfect for a high achiever keento develop themselves as well as contributing to the development for the business.
The successful Service Desk Manager must be able to demonstrate the following key skills and experience:
- Service Desk experience
- ITIL Certified
- Zendesk experience is preferred but not essential.
- Knowledge of software methodologies.
- Qualified and experienced in ITIL and managing of a Service Desk.
- The ability to work in a fast paced, ever changing environment
- Good strong communication skills
- The ability to liaise internal and external stakeholders.
- Critically think and problem solve regarding systems, products and services with the aim of successfully delivering a positive outcome.
- Understand and adhere to our internal and external customers SLA's requirements.
**Service Desk Manager - ITIL, Support, Zendesk**
**Manchester (Hybrid Working) - £35,000 - £45,000 + Benefits
