Service Desk Manager
3 weeks ago
Service Desk Manager – 6-Month Contract (Manchester)Day Rate: Up to £300 (Inside IR35)Start: ASAPOverviewWe’re looking for an experienced Service Desk Manager to join a major FMCG organisation in Manchester. This is a 6-month contract covering a long-term absence within the team. You’ll be responsible for leading the service desk function, ensuring the smooth delivery of IT support across the business.Key Responsibilities • Manage and support the day-to-day operations of the Service Desk • Lead, mentor, and develop a team of support analysts • Ensure SLAs, KPIs, and service quality targets are consistently met • Act as the main escalation point for technical and service-related issues • Work closely with wider IT teams to drive continuous improvement • Oversee incident, request, and problem management processes • Produce regular service performance reports for senior stakeholders • Support ongoing IT initiatives and contribute to service enhancementsRequirements • Proven experience as a Service Desk Manager or similar IT leadership role • Strong background leading support teams in fast-paced environments • FMCG or similarly high-volume sector experience (preferred) • Excellent communication, stakeholder management, and leadership skills • Strong understanding of ITIL practices and service management processes • Ability to manage priorities and maintain service stability during busy periodsLocationManchester – on-siteHow to ApplyIf you’re an experienced Service Desk Manager available for a 6-month contract, Apply Now
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Service Desk Manager
5 days ago
Manchester, United Kingdom Clarify Consultancy Full timeOverview Our client, a national technology company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, youll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and...
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Service Desk Manager
3 weeks ago
Manchester, United Kingdom Premier Group Full timeService Desk Manager – 6-Month Contract (Manchester) Day Rate: Up to £300 (Inside IR35) Start: ASAP Overview We’re looking for an experienced Service Desk Manager to join a major FMCG organisation in Manchester. This is a 6-month contract covering a long-term absence within the team. You’ll be responsible for leading the service desk function,...
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Service Desk Manager
3 weeks ago
manchester, United Kingdom Premier Group Full timeService Desk Manager – 6-Month Contract (Manchester) Day Rate: Up to £300 (Inside IR35) Start: ASAP Overview We’re looking for an experienced Service Desk Manager to join a major FMCG organisation in Manchester. This is a 6-month contract covering a long-term absence within the team. You’ll be responsible for leading the service desk function,...
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Service Desk Manager
1 week ago
Manchester, United Kingdom Charles Simon Associates Ltd Full timeCharles Simon Associates are currently looking to recruit a Service Desk Manager for our global prestigious client based in Central Manchester. **Salary**: Up To £55,000 per annum + Car Allowance **Location**: Central Manchester **Skills/Requirements for the Service Desk Manager**: - Previous experience as a manager is vital for this role - Must still...
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Service Desk Manager
2 weeks ago
Manchester, United Kingdom Robert Walters Full time**Service Desk Manager needed! 6-month contract/ £350 per day/ Manchester based (Hybrid working)** They are currently undertaking a multi-year project replacing a variety of legacy systems with a single system ERP System. This will need to be supported by a secure, robust, modern, fast and well-supported IT Infrastructure. **Service Desk Manager needed!...
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Service Desk Manager
24 hours ago
Manchester, United Kingdom ConnexAI Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from ConnexAIDriving Excellence in Technical Support!Join us as a Service Desk Manager and take charge of ensuring round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA...
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Service Desk Manager
3 weeks ago
Manchester, United Kingdom Premier Group Full timeService Desk Manager – 6-Month Contract (Manchester) Day Rate: Up to £300 (Inside IR35) Start: ASAP We’re looking for an experienced Service Desk Manager to join a major FMCG organisation in Manchester. This is a 6-month contract covering a long-term absence within the team. You’ll be responsible for leading the service desk function, ensuring...
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Senior Service Desk Analyst
2 weeks ago
Manchester, United Kingdom Government Digital Service Full timeJoin to apply for the Senior Service Desk Analyst role at Government Digital Service. Location: Bristol and Manchester. The Government Digital Service (GDS) is the digital centre of government, responsible for setting, leading and delivering the vision for a modern digital government. As a Service Desk Analyst (Atlassian Tools), you will be the first point...
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IT Service Desk Apprentice
2 weeks ago
Manchester, New Hampshire, United Kingdom Parliamentary and Health Service Ombudsman Full time £20,000 - £35,000 per yearPlease note, we reserve the right to close the advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible.Closing date:29 October 2025 (we reserve the right to close the advert early)Assessment centre dates:w/c 24 November 2025Course duration:1 year and 4 monthsFixed term contract:18 monthsThe Parliamentary and...
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IT Service Desk Apprentice
3 days ago
Manchester, United Kingdom Parliamentary and Health Service Ombudsman Full time**Salary** £24,312 **Contractual hours** 36 **Basis** Full Time **Job category/type** ICT **Date posted** 15/10/2025 **Job reference** REQ000171 **Closing date**:29 October 2025 (we reserve the right to close the advert early) **Assessment centre dates**:w/c 24 November 2025 **Course duration**:1 year and 4 months **Fixed term contract**:18...
