Customer Service Representative

4 days ago


Cheadle, United Kingdom Couser Roberts Associates Ltd Full time

**Job Title**: Member Customer Service Representative
- Need to be able to commute to Cheadle, Stockport

**Benefits**:

- 25 days anual leave + bank holidays
- Additional day off for your birthday
- Pension scheme - 8% employer contribution
- Wellbeing support services, includes a 24/7 online GP, discounted gym membership, mental health support and more.
- Insurance, healthcare cash plan, four paid well-being days and multiple social and charitable events every year to attend.
- Optional cycle to work scheme
- Finish at 4pm every Friday.

**Description**:
**Responsibilities**:

- Educate members on the benefits of the company's offerings and identify potential sales opportunities
- Effectively address member inquiries and concerns, providing timely and accurate resolutions
- Take ownership of member issues, ensuring proactive and satisfactory solutions
- Update and maintain member information accurately in the company database

If you have GCSE-level education (Maths & English), proven customer service or sales experience, and stellar communication skills, we want you

Pay: £25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person

Reference ID: Inbound CSR - Cheadle



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